What next. By checking the box below, I understand you may use an automatic telephone dialing system, pre-recorded voice message, text message or via email to contact me and you can use any of the telephone numbers I have provided above. The site is secure. Just a suggestion. I have called everyday sometimes up to 50/100 times a day. Contact: rrpsupport@egov.com 1-833-RENT-RELIEF The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. Thanks so much for the quick response and help! The state of the VEC, its processes and support is cruel and unjust. Please continue chasing the office/check your status online at regular intervals. ET, and Website doesnt provide any info and I cant reach anyone. This site is privately owned and is not affiliated with any government agency. You absolutely Cannot get through. I am in need of assistance with my VEC account and I have been calling the customer service number for like weeks now and to no avail I can never ever get thru for someone to take my call. No offices in the alexandria fairfax area are open. Both applications will then be cased together for review and approval. I need help and money ASAP. You tell so many people that help can be had online when it cannot. The Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, is a federal program that operates under the requirements of the U.S. Department of Agriculture (USDA) Food and Nutrition Service to provide nutritional assistance benefits to eligible individuals and families. Saturday, 8:00 a.m. to 5:00 p.m. All the parameters are extremely narrow and if your issue doesnt fall exactly into them youre basically screwed. There are NO answers to much of anything on their websiteespecially anything related to your personal claim status. How can i get my 1099-G form if i am suspended and cant talk to anyone? Please call the Unemployment Office for a faster resolution. I have called 1-866-832-2363,but l couldnt reach them,l want to file a claim but it wants PIN number,but l didnt recieve any PIN number. Currently, Chesterfield County's Rent Relief Program provider, ACTS, has expended all ERA funding for rent relief payments. They have no idea , they are makin educated guesses Ive been tryin since July and have been told it will be in ur act thurs or fri of this week , flat out lie. I, NEED TO REST MY PASSWORD BUT I THINK MY EMAIL WAS WRONG IN FILE . There was a number on the letter and when I called the number it said they dont see they sent me any letter for me to call and it hangs up. I have not received any payments since November.this is really frustrating and I will no longer be able to pay my bills soon! The application portal is currently closed until additional resources may become available. Jay Dean. You can use the Resources or FAQs section of the website. It is allowing for me to apply for them online but I do not receive payments anymore, and I have been accepted until the date of September 1st. Applicants with pending applications (submitted prior to Sunday, May 15) should monitor their email for Gov2Go communications regarding the status of their applications. If you consider it safe, please visit an Unemployment Office in the vicinity. ET, 877-345-8179 Effective February 15, 2021, the Virginia Rent Relief Program no longer assists households in Chesterfield County or Fairfax County. A tenant must submit a complete RRP application for a landlord to receive RRP assistance. Cannot get into the portal and after making the initial claim with customer service even after reset of the login. I was told by a rep this is a recurring issue. What do ya think? Please continue following up regularly. 877-827-3702 Looks like someone has to update the system. The user name and password are correct but the log in button does not take it. Apply for VA health care, find out how to access services, and manage your health and benefits online. Click the button below to begin. 800-697-6947 Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. An updated, secure, and user-friendly portal known as Gov2Go allows you to access the Rent Relief Program on virtually any web-enabled device." Kayla Thompson said she got approved last summer,. Even email doesnt work. If you suspect that a fraudulent application has been submitted or fraudulent supporting documentation, please email rrpsupport@egov.com. However, if a tenant is deemed eligible and submits an application, their landlord will receive updates on the application status via email. This is happening to me now, what did you do for get through? Ive received a UI Billing Statement from VEC saying I owe them money due to overpayment. Im 4 weeks in and they have still not verified the fax with my W-2 and the reps have told me that there is only 2 fax machines and the faxes have to physically be taken by hand from the paper fax and scanned into the system to then be processed and this sometimes takes months to be processed and they cant even confirm my fax was received. The system is completely broken. There will be a delay considering the number of applications that are being processed. Yes, it unnacceptable. ET. The first 158.00..i have called that number and called and can not get noone on the phone. Q: Will there be any changes to how I file a new claim? They refuse to answer email and the 1800 number is a non working number, meaning its just a recording. HUGE ISSUE THAT COST ME $1800. I had to cash out my 401K just to pay bills. It say problem issue on claim. I'm interested in learning more about Paramount Builders' products. The only option is online chat at vec.Virginia.gov/benefits-path This is directly from talking with 2 live people who said they couldnt help with why payments stopped, Cant get any help since July 2020. Hes been unemployed due to Covid since March and has spent hours every day trying to get through. Find the phone number to call for the help you need. All landlords, regardless of how an application is submitted, are required to use the Virginia W-9. You may contact the RRP Support Center at 833-RENT-RELIEF (833-736-8735) from 8 a.m.-8 p.m.(EST) Monday-Friday to receive direct assistance. The staffers on the other line are over-worked and are doing everything they can to help all of the people that are contacting them. To learn about benefit programs and other services available through the Chesterfield-Colonial Heights Department of Social Services, visit https://www.chesterfield.gov/569/Social-Services, email the department at local041@chesterfield.gov, or call 748-1100. Jeff, do you know anything about Gov2go. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Please check. Trying to contact customer service for one month to to fix something on my p u a applications for benefits cannot get through Im not receiving any benefits I need help, I havent received my 1099 in the mail. Virginia Housing profile and account data hasbeen transferred to the new RRP Gov2Go platform for future applications. Please assist, regards For TTY callers, call 711. First they said it would be up Nov 1, then Nov 8, then Nov 17th. I was unfairly let go from my job after 13 years!! Hello how can I get a hold to a live representative at the Virginia Unemployment Insurance Office? Covid symptoms! To help prevent them, burning before 4pm is prohibited statewide from Feb. 15 - April 30. The squeaky wheel gets the grease. Its ridiculous, i was finally able to make an appointment and they didnt honor it. They wont respond. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). your app is some shit ,it do not work im trying too file my existing, claim and cant get nowhere,can anybody help, Dear, You are a BOT..just tell the people the truth on how much of a scam this is and people are being lied to and wont receive THEIR benefits. Bin, When i was filing my account out i didnt have a email at first so i used my friends but i have a email now an need it switched to [emailprotected]. Just sickening. Do Not Sell My Information | Unsubscribe. I applied in December and havent got a dime, nor have I been able to talk to alive person. How exactly is posting angry complaints and sob stories about needing money and publicly sharing your sensitive information on a secondary non unemployment related website going to help? Have been trying since March first waiting for a update of some type. I have e little girls 2,6,8.We are STRUGGLING! Hours: Monday through Friday, Money my family desperately needed. Please I need advice on what to do since I did not receive nothing since October and today I am really struggling on finding a job and keep up with resources. Please try checking the payment status online. I have been waiting on my PUA since September after I faxed in documentation of self employment but my original claim was in April. What are we supposed to do?! Good luck. Have called over 100 times, always busy. Be prepared for long wait times because lots of people are trying to do the same thing that you are. Then when I was finally able to access it, I was told a deadline had passed. Who did you vote for? Please follow up. You can do so online without anybodys help. The Unemployment Office might be inundated with pending requests, I have a question I accidentally entered my PIN number wrong several times and they said my account was locked Ive not been able to file a claim and I miss five weeks I cannot get anybody on the phone to unlock my account what am I supposed to do with this is getting absolutely ridiculous thank you, Did you ever find out? Hi and how are you I was wondering when will I receive my benefits, My phone is damage I can't get into it I need to file and using my husband phone plz help 540-728-7809, My phone is damage I can't get into it I need to file and using my husband phone plz help, I recently lost access to my email account ahlynico4315 at gmail.com. Please be aware that it will take 3-4 business days for you to receive payment. An official website of the United States government. 800-827-1000 Hours: Monday through Friday, 8:00 a.m. to 9:00 p.m. Benefits should begin May 1. An application cannot be cased and reviewed until these corrections are made. ET, 888-442-4551 You cant talk to anyone if youve already filed a claim. I am going to kill my self literally and no I dont need no intervention if vec does not comprehend the severity of some peoples issues then the hell with them hopefully my death will speed things up im tired of waiting to get a hold of someone I waited approximately 50 hrs hold time be patient is over rated I have been that I have called the governors office and senators office none of them have done shit about it either so no email why my claim just up n disappeared I have confirmation number for my claim now system is doing same bs it did last week with the whole id.me crap im done waiting im done suffering at their hands dont even bother setting up an appointment for n.va they are all booked up until 2024 good luck stupid shystem. been trying to find out when we might recieve loss wage pay, My card keeps sayin decline but I have money up there also chip stopped working, I have tried and tried to go on the Gov2Go app but I have had no luck I really need the LWA I'm still out of work waiting to return to work on November 2nd for Roanoke City schools I hope that I don't miss out on the 300 extra a week, The app stopped working even I tried to file for the lwa then deleted it and reopened my pua claim. 600 East Main Street, Suite 300 Deposit Notification by Phone or Email: Register your mobile phone to receive notifications and alerts at www.GoProgram.com or 1-800-961-8423. We understand your situation. Emails them , called thousands of time cant get NO HELP AT ALL ! Please try resetting it online. Also for the unemployment pua side. Gov2Go - Help and Support Help and Support gov2go Support Welcome to gov2go support. Ive been calling for 2 weeks and havent gotten a hold of anybody. I made a appointment with VEC over the phone and never got a call. This information will be linked to the landlords application to create a case to be reviewed for approval. Now, I havent gotten a check in 4 months, only got a few prior. Its been over 3 months now, of me calling or trying to go online.. Please consider the option of visiting an office in the vicinity if safe and feasible. I havent received my extra 300.00 weekly and I dont know why. 7:30 a.m. to 7:00 p.m. I have not received a dime, I have not been able to file any weeks, the website chat is always busy and they kick you off the site without allowing you to wait. ET, 800-535-1117 I have emailed as well. Keep getting the runaround! Im told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. The website has no answers! Please consider the option of visiting an office in the vicinity. I have the same problem. This is just ridiculous. Hours: Monday through Friday, Thats why SO many people need to speak with a human who knows what theyre talking about. A complete application is one that includes an application from both the tenant and landlord with all the appropriate supporting documentation. Been trying to reach someone for two weeks now! I could hear them perfectly and it didnt sound like a professional place of work. If you'd like to speak with us on the phone, give us a call at 1-877-350-0038. So I received a letter from VEC instructing me to call them at a particular number.Once I enter my SSN and push on 1 system goes into a loop and keeps asking me to push 1 again. The Virginia Employment. I would truly appreciate your help with this issue cause I sure do need help financially right now trying to get back on feet. Can I please get a phone number or email address that actually works in order to get my new PIN? website. The VEC now knows its system is so broken they are referring benefit seekers to charities because they know that the system the seekers paid into will not work. Apparently, I have an outstanding issue on my PEUC claim. Virginia has exhausted all funding available for rental assistance through the Virginia Rent Relief Program as of Oct. 14, 2022. I attempted to file the week following. Not that helpful unfortunately. Call 1-800-961-8423 if you need assistance. How do I get answers about my claim? But I feel it is lacking in some parts. Yup. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Never miss a deadline again! I call the customer service number, but it doesnt even give me the option to wait for an operator. If you are a landlord/property manager who previously accessed RRP through Virginia Housing but now need to submit a grant amendment (a request for additional RRP assistance), you should visit Gov2Go on your computer or download the Gov2Go app on your smartphone. Why cant gov2go show whats wrong and allow me to fix it? Pulling issues faced by users like you is a good way to draw attention of Gov2Go to your problem using the strength of crowds. VEC, get your sh!t together already!!! People depend on benefits when let go. I literally checked my cell phone log and I have close to 10,000 phone calls to the unemployment office where I call everyday from open close nonstop and still havent been able to reach anybody or by email. How am I supposed to submit information that is required by the gov. Tried calling to get a live rep on the phone but all Im getting is the automated service! Its ridiculous! At first I just thought I wasn't eligible for extended benefits. I understand that theyre overloaded with calls, claims, etc.but there are comments on here saying the same exact thing, from last year! could not pay any bills at all for the second month in a row and i am at the end of the road. Please monitor your email for Gov2Go communications to ensure your application has not been returned to you for missing/incorrect information. Ive called the state rep, congressman, the Inspector generals office no one seems to have the ability to do anything. I cannot log into my gov2gov app bc I forgot my password. ET, 855-260-3274 I tried calling the 2363 # but never able to get through to talk to someone, says all lines busy and try again. How hard is that? Now I refiled for VA and it still says there is an outstanding issue with your claim. Need Duplicate case file deleted. Call Toll-Free: 888-379-2546 Our service is unaffiliated and thus can compare plans across many providers But this is ridiculous 3 months and I cannot get ahold of anyone to answer any question. Hours: Monday through Friday, My wife thought she was logged into her account but she was logged into mine and now her social security number is on my account and I cant file how do I change this, I been trying to create a gov2go account but it keeps telling me I can't what's the problem, it will say unable to create account try back later/ tell me what's the problem, By Embarrassed Fellow Human Hi, i am calling to check the money status but I wasnt be able to get to the representative. I took two weeks to file my initial claim because the representatives via phone could not verify me because they didnt have my last employer even though I faxed my W-2 over to the 2 fax numbers they gave me. Ever since Biden has been in office and they changed the system it is completely broken. Labor Market Information. Please follow up regularly. Good luck. Do not panic. You will not be able to claim retrospectively. WV.gov > Live Chat Live Chat Chat live with a customer service representative Monday through Friday from 8:00 A.M - 5:00 P.M. Eastern Time. Everything I call in can never talk to anyone except on Mondays when I file my continued week and they tell me they cant see any other information. Wage Occupational Wage Rates for 2019 Virginia 0 10k 20k 30k 40k 50k. Its ridiculous! Please contact your adjudicator to see the best way out of this. Like a personal assistant for government, Gov2Go carefully gathers and presents all the information you need to take timely action. Taxes On Benefits: Are Unemployment Insurance Benefits Taxable? I was just informed that there is a technical error and that it is being worked on. I received a letter stating I am eligible for unemployment. Im thinking we will need to report them. I will have a job before I get benefits at this point. But it clearly misrepresented the Montana Voter Page. I offered to visit an office but was told that they only help with job searches and could do nothing more than take my W-2 and fax it to the same numbers I already had and it would take the same time to get it scanned into the system. 8:05 a.m. to 6:45 p.m. If you do not see your affiliated company/companies listed, please contact rrpsupport@egov.com to receive direct assistance. Customer Service & Card Activation For Card Balance, Transaction History, and more: Use the Way2Go Card mobile app, GoProgram.com or call 1-800-961-8423, 24 hours everday! I am seeking to request this be mailed to me there are no prompts on the website that I have been able to locate where I can request this 1099 be mailed to me. I got a call from Richmond ,Va in October and they informed me at that time was sending to Norton office at that time. I have not received form 1999 to file my income tax. A: Yes. I Have tried several times to get help - have reported the problem but the duplicate is still in the system and I cant remove it. I uploaded my W2 before the deadline ended and now its saying I didnt and it wont let me upload the document because its saying I missed the deadline when I absolutely did not. The only thing I need is my pin as I have not received that or the 1099-G form in the mail to file my taxes and time is running out plus the website has nothing.

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