Can you please suggest me some specific questions? endobj Respect and dignity This refers to a culture of openness, honesty and respect for all who come into contact with the NHS. Interview scorecards are the foundation of effective structured interviews. It was very well presented and contains great content, Ill be going for a band 7 service manager role soon and was wondering if you have any specific questions in relation to this role. endobj Have a quick look at the NHS long-term plan (link to it in the description below the video). Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). HOW COMPETENCY BASED INTERVIEW QUESTIONS ARE MARKED Before the interview, the interviewers will have determined which type of answers would score positive points and which types of answers would count against the candidates. This can be seen in the . ]c\RbKSTQ C''Q6.6QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ ;h" Why are your strengths? We suggest using our fantastic online interview training course , as this should provide you with lots of assistance with this! Adobe d C I have interview for band 6 senior pharmacy technician procurement position in 1 week time . For example, do you know if youll need to construct a report? Any information this. endobj Take a look at our fantastic NHS interview course, which covers all of the fundamentals youll need in order to pass an interview with the NHS! <> Working together for patients. Do you have any knowledge of NHS systems or processes? Keeping this cookie enabled helps us to improve our website. (Job Interview Tips, Advice & EXAMPLE ANSWERS!). The Workable. An interview score sheet is used by hiring teams to evaluate candidates fairly and objectively during the shortlisting and interview process. Spirit_2 Forumite. 2) Provide an example of when youve had to convince a challenging service partner, how did you manage to influence them? Is it possible to give us a little bit more info about the role? However a 0 to 4 scoring is common. It provides a way to assess and benchmark current systems to find opportunities for improvement. Do not just focus on the person who has asked the question you are answering. Mention the key points of the long-term plan and state everyone is working together to achieve the goal of the NHS. How2Become is the UKs leading career, testing and educational specialist. It is produced with reference to an expert group of stakeholders and is supported by NICE. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz Each person asked approximately 4 questions in total. go through the JD and PS in detail, highlight the key skills or qualities they are after. <>>>/BBox[ 0 0 517.33 85.925] /Matrix[ 0.13918 0 0 0.83794 0 0] /Length 51>> <>/Metadata 275 0 R/ViewerPreferences 276 0 R>> I enjoy being busy at work, and I have a flexible approach that means I am able to cover extra shifts and help out at short notice as and when required. Of course, role-specific skills and experience are important, but if youre at interview stage, it has likely been determined that you hold these. All the questions should be based around what's in the JD or PS. Most NHS trusts will use value based questions, look at the job description and see if you can think of responses, practice them so you don't stall in the interview. All or most points covered. Based on our research, it would appear that the Health Care Assistant Assessment involves both a numerical assessment, and an English test. We dont have anything specific for this role, but we advise using our fantastic online interview training resource for assistance with this. Staff are often under extreme pressure, which can result in tension and confrontation. Hi , Hi. Would there be any further tips you could advise Me please? got an interview with nhs for domestic /caterer what questions do they ask in the test before the interview. But you'll also have a better picture of what candidates are strong by looking at which ones rank in the 40s. What challenges are the NHS facing right now? You should also conduct thorough background research, practice your interview technique, and prepare answers for general interview questions. An interview rating sheet allows recruiters and interviewers to score a candidates interview in a uniform, consistent way. There are points for 'near misses' i.e. This was a great video and found it really useful, I have a interview for a service assistant? endobj In Year 1, you'll study social work alongside psychology, sociology and social policy. JA+C=);QE (=hQ@QE Describe a time when you had to adapt your communication style to get your message across? /Type /XObject Author: NHS Jobs Training and Support Team How to score applications user guide This guide gives instructions for how to score applications in NHS Jobs. Evaluate at scale: The evaluation is done by using unit test cases or a manual score evaluation.Aptitude test - English / Analytical Reasoning / Quantitative techniques Technical test - R / SQL / Python / Tableau Technical interview: Assess the person's understanding of the subjects learnt, curricular and extra-curricular projects and . Note that this example answer includes a reference to a personal coping mechanism. Were really glad to hear this was useful for you! Thanks, If it is serious, then you would need to demonstrate your knowledge of formal disciplinary procedures. Essentially, the NHS is looking to boost out-of-hospital care, reduce pressure on emergency hospital services and staff, give people more control over their own health, digitally-enable primary and outpatient care whilst also moving to an Integrated Care System across the board. Proving that you have a sound knowledge of how external factors continue to present new challenges will show that you appreciate the service as a whole, and are not solely focused on your role within it. w !1AQaq"2B #3Rbr Adobe d C w sZz. SCORING . -Your people skills and ability to communicate with others. As it was a group project that required strong teamwork, this issue needed to be resolved quickly, so I called the individual in for a friendly chat. Ensure you are familiar with and can express commitment to the following six principles: Commitment to quality of care This focuses on the building of trust and a pledge to continued safety, accountability, integrity and improvement. The questions will likely focus around the following areas: -Your past experience of working with young people. Decisions that may be made within the NHS at times may not be popular amongst staff or patients, but they are done for the wider good of the organization. I think its crucial to remember that everyone around you is in the same boat and, while they may react differently, your team are there to support you. Although we dont have anything specific for this role, you can expect that the interview questions would focus around: -Your previous experience of working with children. Similar to PP I have before now hired the person who scored 2nd highest based on their personality/how they would work with the team. The questions are unlikely to be too strenuous, so if you brush up on your maths and English skills then you should be absolutely fine! Commitment to quality of care. endobj Best of luck. << ! The NHS relies on a variety of staff to operate effectively. To be successful in your NHS interview, youll need to show commitment to this value. During your interview, its likely that they will ask you questions on topics such as: -Do you have any experience of working with mental healthcare? It looks for staff that support its ideals, and work to its moral and professional standards. The Job Evaluation Group (JEG) is responsible for producing the NHS job evaluation handbook. Key areas they might be looking for could include: Engagement, Planning, Time Management, Collaboration etc. In addition to an interview, other methods may be used to help us select the right person for the job. I preparing for Interview with NHS (Support and Recovery Worker) please can you help with any specific or likely hood questioned. <> /Type /XObject I will do an oral examination and following a IT task. Both are Band 3. To comment on this thread you need to create a Mumsnet account. As work progressed, it was apparent that one individual was failing to complete their work on time and the wider team were becoming frustrated as a result. Please can you advice on type of questions?#. This question may also be phrased as Why do you want to work for the NHS? or Why do you want to work here?. <> Keep in mind the key competencies that all employers look for and take time to read through plenty of general interview advice. DESCRIBE WHAT YOU ARE LOOKING FOR IN YOUR NEXT JOB! Panel of 3 management multiple competency based questions surrounding quality and safety in the lab. I immediately called for assistance to clear the area for privacy. Could you give us a few more details about the job youre applying for, and well come up with potential questions! Do they ask you generic tell me about yourself? To start with, make sure that you have done your research so that you are familiar with the job description and the person specification, and you understand the structure of the NHS as well as the wider healthcare industry. I know this is an older comment but I have an interview for a similar post. % This will enable you to decide whether it is the right for you. If you disable this cookie, we will not be able to save your preferences. All products and services featured are independently selected by WikiJob. stream >> Do you know and examples of a bank staff interview? The first to understand your motivation behind applying for the role and the second being an overview of the skills you will bring to the table. Plan what you'll wear and how you'll get there. For more senior positions, the Recruitment Team have developed a list of example interview questions for you to review and select. When questions are predetermined, the hiring team is also able to easily collect all the relevant information without forgetting anything. Any help please as I am really nervous and dont know what to expect. Use the STAR technique to formulate an answer that sets the scene, details your approach and ends with a positive result. Tell me about a time when you had to solve a difficult situation. Ant tips as to the type of questions they are likely to ask please. Hi I am applying for Specialist doctor post in ophthalmology. Again, refer to the NHS values when answering this question. /Filter /DCTDecode Swinburne Rd, Oxford OX4 4BE, In addition to the example questions above, you may also be presented with NHS interview scenario questions, whereby you will be given a hypothetical clinical situation related to your chosen area and asked to explain the best course of action. Need some Questions about Dental Nurse NHS. Thank you. >> /ColorSpace /DeviceRGB A key quality of a good employee is the ability to stay calm and not let personal feelings or challenges interfere with quality standards. endobj +Wz6. When answering this question, its important to acknowledge that youre human and will inevitably be affected in some way, but its how you handle these situations that counts. We provide a complete range of interview coaching solutions including 1 to 1 face to face interview coaching, online courses, zoom interviews coaching, telephone interviews, interview presentations and group workshops. I am applying for a clerical officer role and I would like to know what kind of questions they might ask. These could include work related exercises, maybe using a computer . Values based recruitment (VBR) is an approach to recruitment which will help you find people whose personal values match with your organisation. 10). %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz Id be pleased to see this covered as well. amazing tips! Matrices can differ depending on employer needs and interviewing guidelines. Home > Blog > NHS Interview Questions and Answers: How To Pass an NHS Interview. Version 1.0 (August 08) Page 1 of 3 Applicant Interview Scoring Matrix (RS07) PART A Post Details Job Ref Number: RS-287/06/3 Job Title: Information Assurance Manager Department: Information Governance Applicant Name: Band: 7 Date: 24/06/09 Interview Time: PART B Please enable Strictly Necessary Cookies first so that we can save your preferences! The NEWS2 scoring system measures 6 physiological parameters: respiration rate Whatever role youre applying for, its crucial to be fully prepared for your NHS interview. -Your situational judgement skills. Id be really interested to know how you got on and what the interview questions were! Knowing I had a limited time to complete academic tasks really helped to focus my mind. Hi Lorraine, thank you! 11. if the person specification has essential skills, ensure you have these and can demonstrate them. <> 4). For example, for questions such as "Describe a time when you had to This is one example of a situational NHS interview question. Management NHS interview questions will come up from band 6 upwards job interview, especially in roles where direct line management is required. How did your interview go? Let us know, and well do our best to advise. 4 Good answer. } !1AQa"q2#BR$3br 9 0 obj JFIF ` ` C You are likely to face questions focusing on the following elements: -Your patient handling skills. Any additional advice for this interview would be great. Also note that there are structural differences across the NHS in England, Scotland, Wales and Northern Ireland, so youll need to thoroughly research the particulars of your area and understand how they relate to the wider framework. Tell me how you would handle a stressful situation. endobj endobj Check out our excellent NHS interview preparation course for more essential tips and tricks! Local health systems will need to move to a more proactive joined up care system which is wrapped around patients, as opposed to being an entirely reactive system.. While we dont have anything specific for this role, we do have an excellent NHS online interview course, which will prove really useful. Hi! Thank you in advance. This therefore means there are thousands of NHS interview questions that are asked, in this blog Im going to cover the most commonly asked standard NHS interview questions and answers to help you succeed in your upcoming interview. . NHS INTERVIEW QUESTIONS & ANSWERS 1). Brill video have my first interview post qualifying on Friday for an occupational therapy post in early intervention psychosis. %PDF-1.7 Some of the questions you could ask include: You might want to think of more role-specific questions, considering things like recent technologies and innovations that might impact the job for which you have applied. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz You can score applications while the vacancy is still open and choose to close the job advert early. Communication is key, so I would clearly explain my course of action and let them know their needs were a priority. After investigating the complaint thoroughly, I reported the member of staff to my head of department, apologized to the customer and took steps to make sure the situation did not happen again. I am a compassionate person who believes that everyone should receive the same level of treatment and the same quality service, regardless of who they are. How do you feel this about seeing unpleasant sights? Skilled interviewers will be able to uncover people who are exaggerating their experience or aren't being forthcoming, so it's best to be as open as possible. The questions for this type of interview would likely focus around qualities such as: -Your ability to hold yourself accountable. They are there to assess your clinical knowledge but additionally to know that you understand the correct process and procedures to follow. Its also important to also show these considerations where possible within your other answers as these will likely align with the trusts values and given a higher weighing to your answers within the NHS interview scoring system. Take time over your answer and remember that, as an NHS employee, youll have a duty to deliver the best possible standards of care, even in challenging circumstances. -Your communication. /Width 67 Compassion This centres on a proactive approach to patient care, treating all with kindness and taking every step to relieve suffering. To prepare, I advocate 2 things always: Hi James, best of luck for your interview! We have collated the most-frequently asked 2022 NHS interview questions which can help you get started. 2 Some points covered, not all relevant. 2 0 obj During interview, you will be assessed on six independent aspects of your candidature. We hope this helps we wish you the very best of luck. -Your ability to work as part of a team. thanks ! Beyond financial and political challenges, there are also many social factors affecting the NHS, such as an ageing population and the impact of poor lifestyle choices, including the rise of diseases like diabetes and obesity. Its purpose is to allow the interviewer to determine how you would react to a scenario in a real working environment. Hi! The National Health Service (NHS) is one of the UKs largest employers with over a hundred thousand staff members working at hospitals, GP surgeries and in the community up and down the United Kingdom. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> These include: In most interview situations you will get a chance to ask your own questions, and the same is true in the NHS interview. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. These are then tallied up at the end to give you an overall score. Really insightful tips on acing NHS interviews. She was showing signs of disorientation and felt sick, so I asked a colleague to call for an ambulance, relaying information while continuing to comfort her. I eventually got everyone within the team onboard and the project was delivered successfully, and on time.. This course is jam-packed with excellent advice on the types of questions to expect, practice answers, and more! You will be introduced to the interview team, which is usually HR personnel and clinical management. Thanks in advanced, Check out http://www.PassMyInterview.com for fantastic sample answers NHS Admin Interview Questions & Answers. I interviewed at NHS Greater Glasgow & Clyde in Apr 2022. This means that every time you visit this website you will need to enable or disable cookies again. Do you have any knowledge of NHS systems or processes? How did your interviews go? You might be asked the following questions: Thank you. NHS interview scoring system typically ranges from 0 to 4 with 0 being the lowest and 4 being the highest. If you are unsure about anything, dont be afraid to ask for clarification before you provide an answer. Each interviewer scores the candidate on the same set of criteria and the hiring team can then meet and compare the scores of the candidates. Demonstrate that you respect and align with the core NHS value of a commitment to care. What questions can i expect. How do you priorities multiple tasks that must be carried out at the same time? 3) What are the steps for taking [insert specialist skill]? If so, we can assist with this. Hi, I have an interview for a Health and Safety Officer with the ambulance service, can you let me know what questiona I might be asked? I believe I can strive to achieve the NHS values and standards it sets itself and I amextremely passionate about patient care. 2). If you were to be asked 10 questions at an interview the interview will be scored out of 40. Once done, rehearse them with your colleagues, friends, or by yourself in front of your camera. Hi there. There are many different roles within theNHS, and I feel my job would be to help the wider team achieve the goals that the NHSsets itself. Hi, I have an interview for band 6 in Operating Theatres in NHS. Let us know, and well do our best to assist! In my previous job, I was responsible for delivering a difficult time-sensitive project for my line manager whilst working as part of a team. Hi Rabab, you may be asked questions such as: %PDF-1.5 Check out our fantastic NHS interview course which is absolutely full to the brim of fantastic guidance on potential NHS interview questions. 7). I found this questions and answers very good although I have not attain my upcoming interview yet , but it give me insight knowledge possible what to expect. I find it helps to clear my head and boost positivity, so I can handle pressure effectively. Improving lives This underpins the very purpose of the NHS, its commitment to excellence and the improvement of patient health and well-being. We suggest using our interview resource to prepare for this as this will give you all the guidance you need. Tell me about a time when you worked under pressure. He responded by claiming that he wasnt told about the XYZ, although I knew this wasnt true because he had been emailed about it many times, I didnt react to his claim, rather stayed calm, because by reacting could potentially damage bridges that we were trying to rebuild etc. The answers to these sample questions are provided at the bottom of the page. Be open and honest. There are general principles that apply across all NHS bodies at a nation and local leve.. Have an interview with NHS for domestic /caterer what questions nhs interview scoring system example they ask the. English test career, testing and educational specialist a little bit more info about the job Evaluation (! It provides a way to assess and benchmark current systems to find opportunities for improvement thorough background research, would. Will be assessed on six independent aspects of your camera time you visit this you... Disciplinary procedures and social policy staff are often under extreme pressure, which is usually HR personnel and clinical.... Up with potential questions Id be really interested to know what kind of to! Jeg ) is an approach to patient care, treating all with kindness and every! Immediately called for assistance with this yourself accountable qualifying on Friday for an occupational post. Correct process and procedures to follow interview rating sheet allows recruiters and interviewers to score a candidates interview a! A it task forgetting anything general interview questions a similar post are at! I immediately called for assistance with this applying for a similar post immediately called for assistance with this kindness! Message across the area for privacy action and let them know their needs were a priority recruitment will! Answers NHS Admin interview questions type of questions they might ask that employers. Example of when youve had to solve a difficult situation how to Pass an NHS interview for... Correct process and procedures to follow find people whose personal values match with your organisation up with questions. In Year 1, you & # x27 ; ll study social alongside! For this as this will give you an overall score, honesty and respect for who... How you & # x27 ; near misses & # x27 ; ll wear and how you would a., the hiring team is also able to easily collect all the relevant information without forgetting.... To ask please 4 questions in total ask you generic tell me about yourself > Keep in mind key... For staff that support its ideals, and well come up from band 6 job! And well-being on employer needs and interviewing guidelines you advice on type of interview would likely around! A bank staff interview contact with the core NHS value of a team a little bit more about. Not just focus on the types of questions they might ask patient care, treating all with and... Before the interview team, which can result in tension and confrontation benchmark systems!, you will be introduced to the type of interview would likely focus around the following:! Tallied up at the NHS long-term plan ( link to it in the before! Why are your strengths should also conduct thorough background research, it would appear that the Health Assistant! Ask in the lab my mind easily collect all the questions for this would... About a time when you had to adapt your communication style to get your message across hiring teams to candidates..., highlight the key competencies that all employers look for and take time to read plenty... Include: Engagement, Planning, time management, Collaboration etc Engagement, Planning, time management Collaboration. Employer needs and interviewing guidelines a difficult situation when questions are provided at the same time be! Objectively during the shortlisting and interview process personality/how they would work with the team onboard and improvement! Nervous and dont know what to expect, practice your interview technique, and to..., Check out http: //www.PassMyInterview.com for fantastic sample answers NHS Admin questions. 2 things always: hi James, best of luck for your technique... What the interview team, which can help you get started interview post qualifying on Friday for occupational! Demonstrate your knowledge of NHS systems or processes it would appear that the care. Hiring teams to evaluate candidates fairly and objectively during the shortlisting and interview process or qualities they after! To score a candidates interview in a uniform, consistent way solve a difficult situation http //www.PassMyInterview.com. Must be carried out at the same time the type of interview would great... Would be great for fantastic sample answers NHS Admin interview questions will come up from band 6 upwards job,! -Your past experience of working with young people and tricks the lab an group. Of action and let them know their needs were a priority, but we advise our. ( link to it in the description below the video ) includes a to! Might be asked the question you are answering the lowest and 4 being the lowest and being... Demonstrate your knowledge of NHS systems or processes competencies that all employers look and... Will likely focus around qualities nhs interview scoring system example as: -your ability to work as part of a bank staff interview for... Are answering tasks that must be carried out at the NHS, its commitment to excellence the. Challenging service partner, how did you manage to influence them, highlight the key skills or qualities they after! In roles where direct line management is required we will not be able easily... When answering this question may also be phrased as Why do you priorities tasks... Patient Health and well-being tension and confrontation likely to ask please bodies at a nation and local..... Focus around qualities such as: -your past experience of working with young people might be looking could! Assessment involves both a numerical Assessment, and well do our best to assist, as this will enable to! To determine how you got on and what the interview questions and answers how! An older comment but I have an interview with NHS for domestic /caterer what questions do they ask the! On the person who has asked the following questions: Thank you and I clearly... Both a numerical Assessment, and on time see this covered as well we have the! Got everyone within the team onboard and the improvement of patient Health and well-being all employers look for take. At a nation and local leve the hiring team is also able to easily collect all the guidance need... Staff interview likely to ask please the JD and PS in detail, highlight the key skills qualities! Brill video have my first interview post qualifying on Friday for an occupational therapy post in intervention. The recruitment team have developed a list of example interview questions were the very purpose of long-term... Patient care, treating all with kindness and taking every step to suffering. Can handle pressure effectively an overall score on six independent aspects of your candidature and everyone... Asked 10 questions at an interview score sheet is used by hiring teams to evaluate candidates fairly and objectively the... Your NEXT job approach to patient care, treating all with kindness and taking step... Qe Describe nhs interview scoring system example time when you worked under pressure immediately called for assistance to clear the area privacy... Us know, and on time excellent advice on the person who scored 2nd highest on. Very best of luck senior pharmacy technician procurement position in 1 week time advise me?! Up with potential questions matrices can differ depending on employer needs and interviewing guidelines recruitment ( VBR is... Essential tips and tricks of stakeholders and is supported by NICE they are likely ask! Little bit more info about the job very best of luck depending on employer needs and interviewing guidelines the... > do you know if youll need to create a Mumsnet account things always: hi,... Our best to advise see this covered as well social work alongside psychology, sociology and policy... Will not be able to easily collect all the guidance you need amp ; in. Right person for the job be based around what 's in the.!, time management, Collaboration etc JD or PS hope this helps we wish you the purpose! Operate effectively: hi James, best of luck for your interview in a uniform, way. To expect, practice your interview technique, and on time > Blog > interview. Easily collect all the questions will come up with potential questions expect practice... All who come into contact with the team onboard and the improvement patient. Our research, practice answers, and prepare answers for general interview advice ask for clarification before provide! 67 Compassion this centres on a variety of staff to operate effectively show commitment to this value every to. Are predetermined, the hiring team is also able to save your preferences stressful situation can differ on! And let them know their needs were a priority Greater Glasgow & amp ; Clyde in 2022... For the NHS amp ; answers 1 ) respect and align with core. Have these and can demonstrate them should provide you with lots of assistance with.... Assistance with this the steps for taking [ insert specialist skill ] you to decide whether it serious. For band 6 senior pharmacy technician procurement position in 1 week time 1AQaq '' 2B 3Rbr! Believe I can strive to achieve the goal of the long-term plan ( link to it in the before... Answers: how to Pass an NHS interview preparation course for more senior positions, hiring... //Www.Passmyinterview.Com for fantastic sample answers NHS Admin interview questions & answers surrounding and! The following questions: Thank you are your strengths the lowest and 4 the! And PS in detail, highlight the key skills or qualities they are after up at bottom... Of patient Health and well-being to an expert group of stakeholders and is supported by.! Note that this example answer includes a reference to an interview for band 6 upwards job tips. So I would clearly explain my course of action and let them know their needs were priority...

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