Reneau was on her last day as a 911 operator when the call was made, having turned in her notice two weeks earlier. Fort Smith interim Police Chief Danny Baker said Thursday that Donna Reneau was working her final shift Aug. 24 when Debra Stevens died. Bodycam video released by the Fort Smith Police Department shows first responders searching for Stevens' car when she called 911 to say she was trapped in flood waters, Stevens repeatedly told the dispatcher that she was going to die because the water was rising up past her chest and had engulfed the inside of her SUV. FORT SMITH, Ark. Donna Marie Reneau, who previously was dispatcher of the year at the Fort Smith Police Department, resigned Aug. 23, the same day she scolded drowning victim Debra Stevens during a 22-minutes 9-1-1 call, which she was thankful that Baker personally reached out to her to check on her after the traumatic incident. Tragically, there were other factors that kept help from getting to Stevens before she lost her life. August 30, 2019 06:45 PM A woman drowned in a flash flood in Arkansas on Saturday after calling 911 to say she was trapped in her car as water was rising around her. Unfortunately, in the process, she got trapped by flash flooding. At one point, Stevens even apologized for 'being rude' to the dispatcher due to her constant pleas for help. By the time rescue crews were able to secure the car, Stevens had drowned. Would love your thoughts, please comment. Reneau said, "The ability to help people in a time of an emergency." The 911 call was in EXCESS of 20 minutes. An internal investigation by the Fort Smith police department found that Donna Reneau performed her duties as required, the Arkansas Democrat-Gazette reported. and I don't know why you're freaking out. Published August 31, 2019. Reneau can be heard telling Stevens, "this will teach you next time don't drive in the waterhow you didn't see it, you had to go right over it." "I sure will., Reneau, who was working her final shift after giving her notice two weeks notice, told Stevens that authorities will get there when they get there and that she's not going to die, at one point telling her to "shut up. 5.16am: Rescue boat arrives and is launched. Did they find her? 'You're not going to die. The dispatcher, a certified training operator who was not named on Friday, reportedly screamed "that stupid f----- c---" while on duty April 9, according to a complaint from a caller who overheard her. Authorities responded to the scene 12 minutes after Stevens dialed 911, but it took more than an hour to reach Stevens' vehicle because of the floodwaters. A 911 operator who lectured a drowning woman for accidentally driving into rising floodwaters in Arkansas and told her to 'shut up' minutes before she died will not be facing charges after an internal investigation. Fort Smith Police Chief Danny Baker revealed Thursday that Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. Dean Pitts, who led the police departments review, said despite the manner in which Reneau spoke to Stevens, there was no negligence in Reneaus actions in dispatching first responders or in the actions of those who responded to the scene. Donna Reneau had resigned and was working her final shift when she took a frantic 22-minute call from Debra Stevens' minutes before she died. His parents should be apologizing for foisting a criminal like him upon American society. When Stevens explained that she hadnt seen the water coming before her car was swept up in it, Reneau made no attempt to mask her disbelief. Inside the forest palace 'Putin shares with his gymnast lover and their secret children': Luxury estate My nightmare neighbours kept throwing condoms and rubbish in our garden - I took epic revenge and they never Seat swapping on planes is a hot topic - but what ARE the do's and don'ts? The call was taken by dispatcher Donna Reneau who was working her last shift as a 911 operator after putting in her two-weeks' notice of resignation. FORT SMITH, Ark. 06:54 GMT 23 Dec 2019 She regretted telling her she was not going to die most of all, but she also regretted not being more kind and understanding, the report stated. The call ends with Stevens screaming that she couldn't breathe as the water drowned her. 5.02am: Responders report they have located the vehicle. Even in the edited version of the call, the 911 dispatcher who has been identified as Donna Reneau is noticeably condescending and irate. A date has not been set for a memorial service for Stevens. The investigation was. Unfortunately, the final call of her career is what she will be remembered for, and how she treated a drowning woman in her final moments could haunt her for the rest of her life. Bettering work conditions Reneau put in her two weeks notice before the woman's drowning, and the call came in during her last shift. (Facebook/Fort Smith Police Department) An emergency dispatcher who told a drowning woman to "shut up" and callously yelled at her before she died has been reportedly cleared of any wrongdoing. Reneau's actions are now being investigated by the Fort Smith PD. After taking her information, Reneau went on to tell Stevens to shut up, and to say that she had a hard time believing she didn't see the water before driving into it. There was no investigation by her former employers, since she no longer worked there. Luke Kenton For Dailymail.com Donna Reneau started her career in the Fort Smith Police Department Communications Center in October 2013. Stevens, 47, drowned as she. Her actions should make everyone sick. "We'll get you help and get you out of there." When asked about the morale of her fellow employees, she responded it was "okay," but it would be better if they had a supervisor to check in with. In the final moments of the call, Stevens started screaming uncontrollably saying her car was starting to move, that she could no longer breathe and the water was sucking her down. She was also heard in the call telling Stevens to "shut up.". Stevens screamed as the water level crept up inside her car, which was stranded in floodwater. She complained that third-shift dispatchers, such as her, didnt have a supervisor on duty and they had to take care of themselves. She says the vehicle is now moving in the water. I cant get out and Im scared to death, maam. She hasn't been charged with any crime. In the interview, Reneau mentioned she was not happy with her relationship with supervisors. Flamingos form CLIQUES with like-minded pals, study finds. When first responders were finally able to reach Stevens and remove her from her car, she had already drowned. She's under water now'. 5.58am: Rescuers get to vehicle and remove Stevens' body. Debbie Stevens (left) drowned on Aug. 24 while being scolded by 911 dispatcher Donna Reneau. Baker also told reporters that the night Stevens drowned was actually the last night Reneau was scheduled to work as a dispatcher because she had quit. Reneau had submitted her resignation earlier in August and was on her last shift when Stevenss call came in. Did OJ Simpson's Son Jason Kill Nicole Brown & Ron Goldman? Our website services, content and products are not intended to be a substitute for professional medical advice, diagnosis, or treatment. ", "I'm sorry if I'm being rude, I'm just scared," Stevens can be heard telling Reneau on the phone. When the team did arrive to save her, the flooding delayed their attempts to get to her:When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Wait. did this guy Danny Baker just say that #Donnareneau has had to endure things as a dispatcher that no one should have to? 4.54am: Police/fire report difficulty locating vehicle. When authorities finally located Stevens' car, they pulled her body from the vehicle and tried to perform CPR. Reneau told investigators that she needed to be so stern to get important information from Stevens. RELATED: 'Uncaring' 911 dispatcher lectures drowning woman moments before she died. Is there maybe things we need to look at in our response? https://t.co/6w4OjW3sv2, Ali McGinnis (@AliRoland) August 31, 2019. That's because 911 is usually only a number we dial when there is an actual emergency, and when we're in the thick of dealing with a life-threatening crisis, very often our best social graces go out the window. See for yourself by trying this new quiz devised by cardiologists One in five teenage boys or their friends have been offered work supplying drugs by county lines gangs who Head over heels for Kate! Debra Stevens, 47, of Fort Smith, Arkansas, died after her SUV got stuck in a flash flood while she was delivering newspapers. The dispatcher told her to "shut up" & "Well, this will teach you. "I do forgive her, even though it's hard," said Rebeca. 5.04am: Dispatcher advised responders cannot get to the car because of high water moving swiftly. She told the dispatcher that she could see some people standing on their balcony watching and noted she thought it was 'pretty rude' they weren't helping her. The Fort Smith Police Department are sweeping this under the table and refusing to take any criminal action against their employee who failed to do her job and caused a death as a result. The water just didn't appear', Reneau said. 4.45am: Police unit is dispatched to the scene after clearing previous call. A 911 dispatcher who told a desperate woman to "shut up" moments before she drowned in flooded SUV won't face charges. Phase De La Lune sotrisme, There were other factors that contributed to what went wrong. Quoted as part of the post, Reneau brags about how much she values the work that she does and cares about those in need who call in for help. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. 4.58am: Responders on scene advise all others to take alternate routes to the scene as main roads are blocked by water. 'They had an incredible amount of difficulty getting to the car because of the flood conditions. Stevens had been delivering newspapers in the early hours in Fort Smith, Arkansas, when she accidentally drove into rising flood waters that swept her SUV off the road. 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Reneau responded: 'A lot of people have called in on you, so don't think people are just sitting there. When Stevens said she needed to vomit, Reneau hit back saying: 'Well you're in water, you can throw up it's not going to matter'. Bettering work conditions - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. She begged for the dispatcher to send help and said she was scared. We're all saddened by what we heard, we're all troubled by what we heard," Fort Smith Mayor George McGill told 5NEWS. I dont know these people, but I do know evil when I hear it, one user commented. https://www.dailycelebuk.com/Lifestyle/Horrifying-911-audio-of-dispatcher-lecturing-woman-before-she-drowns--Daily-Mail-Online.html, If you would like to email Fort Smith Police Department directly, it is at: info@fortsmithpd.org. . In the 22-minute audio recording of the 911 call, Stevens explains to Reneau that she took a shortcut while driving through the parking lot of an apartment building. The family of a woman who drowned while . She worked in Fort Smith, Arkansas as a 911 dispatcher. Donna Reneau was working her final shift on August 24 with the Fort Smith Police Department when she received a frantic call (listen below) from Debra Stevens, 47, after suddenly finding herself trapped in rising flood waters and fearing for her very life. Donna Reneau, who was working her last shift after previously resigning, answered Steven's call for help and at times she can be heard yelling at her before she drowns. UPDATE: FORT SMITH, Ark. So calm down'. The review concluded that she had done her jobas required. The Fort Smith police dispatcher who a caller overheard screaming derogatory swear words has been fired. "Please help me, I don't want to die," Stevens can be heard begging in the 22-minute 911 call previously released by police. Prior to answering Stevens'desperate call, Reneau had actually quit her job and was working her final shift when the call came in. Comprendre La Gamme Pentatonique, https images ght bo fr hia clermont tonnerre, chute verticale avec frottement exercices, cours de communication professionnelle ppt, test antignique moins douloureux que pcr, Tisane Hibiscus Mlisse Feuille De Mrier Bienfait, american pie : campus en folie personnage. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. By 'Probably having another dispatcher in there at that time would have been helpful but remember we're talking at 4.30 in the morning so getting folks down there to assist with dispatch would have been difficult', Baker said. Stevens explained on the call that she was trapped in her car and that the water flooding the interior was already up to her chest and to make matters worse, she couldn't swim. The family has set up a GoFundMe page to benefit Stevens' husband, Marcus Stevens. Reputation management expert reveals why it doesn't just happen to How did Russia lose HALF of its 45,000 elite paratroopers in just seven months? Donna Reneau had resigned and was working her final shift when she took a frantic 22-minute call from Debra Stevens' minutes before she died. RELATED: 'Uncaring' 911 dispatcher lectures drowning woman moments before she died. Reneau was once billed by superiors as a 'dedicated operator' who 'always does an outstanding job', as part of a glowing Facebook post during National Telecommunicator's Week in April 2018. We've received your submission. That said, he believes it is just people lashing out because they are upset and thatthere isnt anything that would rise to a threat level of concern, as most appear to be from out-of-state and include no specificity.". The dispatcher then apologized to her while laughing, she stated. A . The call happened on Reneau's final shift. All the while, Donna Reneau was telling her to "shut up" and that she would not die. According to a news release from the Fort . 11 Strict Rules That Elon Musk Makes His Girlfriends & Wives Follow, Justin Bieber Suspected As The Father Of Kourtney Kardashian's Son Reign (Instead Of Scott Disick), Why Kate Moss Was 'Scared' & 'Couldn't Get Out Of Bed For Weeks' After Working With Mark Wahlberg. When asked what would better work conditions at the police department Reneau said she wanted to answer with a quote. Also exacerbating response and rescue efforts were the facts that Mrs. Stevens was having trouble describing her exact location and flooding limited the ability of first responders to reach her, said a press releaseissued by the police. Then, learn about Darlie Routier, the woman who may have murdered her sons and used her 911 call to establish her cover story. King World Productions Inc. 2023 Inside Edition Inc. and CBS interactive Inc., Paramount companies. To know you have helped someone that needed it gives you a great feeling. Debbie Stevens (left) drowned on Aug. 24 while being scolded by 911 dispatcher Donna Reneau. 2023 NYP Holdings, Inc. All Rights Reserved. They said the 911 operator had dispatched Fort Smith Fire and Police units to help her but it made it difficult because she couldn't describe her exact location. She's a former 911 dispatcher who used to save lives with her calls daily. To leave an online tribute, visitwww.edwardsfuneralhome.com. The family of a woman who drowned while a 911 operator appeared to mock her say they are appalled by the handling of her emergency, but they forgive the operator. Donna Reneau was working her final shift on August 24 with the Fort Smith Police Department when she received a frantic call (listen below) from Debra Stevens, 47, after suddenly finding herself trapped in rising flood waters and fearing for her very life. Stevens becomes increasingly distraught as the call progresses and the operator at one point responds by telling Stevens, "This will teach you, next time don't drive in the water. An external investigation by an outside agency is also taking place. When the team did arrive to save her, the flooding delayed their attempts to get to her:When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Wait. did this guy Danny Baker just say that #Donnareneau has had to endure things as a dispatcher that no one should have to? However, the dispatcher was not found to have done anything that would warrant her termination, police said. Here's what we know about Donna Reneau, the 911 call, and the fallout of her actions. We call on Fort Smith Police Department and Fort Smith city officials to investigate and prosecute Donna Reneau for these crimes that led to this woman's death in failing to do her job. Until August 2019, Reneau had an extremely stressful job. As Stevens became more frantic, she kept asking how much longer it would take for first responders to get to her because no one was helping her. Is there maybe things we need to look at in our response? 4.41am: Fire department is dispatched to the scene. FORT SMITH, Ark. Inside Edition attended Stevens' memorial service, which ended up being held in tandem with Stevens' mother's she died just three weeks after her daughter. Police Chief Danny Baker said he could completely understand the 'disgust and concern' people have had over the interaction between the dispatcher and Stevens. Reneau submitted her resignation before the incident happened and August 24th was her last day on . Stevens becomes increasingly distraught as the call progresses and the operator at one point responds by telling Stevens, "This will teach you, next time don't drive in the water. We've received your submission. 5NEWS has obtained an exit interview. We also call on Fort Smith, Arkansas city officials to thoroughly investigate the Fort Smith Police Department processes, examine this death case and take criminal action against everyone involved in masking this crime - and also against Donna Reneau whose negligence and condescending behavior ultimately contributed to the death of Debra Stevens. An officer had donned a life vest and was ready to go into the water with a rope tied to him because the speed and volume of water was too much. But what we want to do is not lose sight of the fact first responders were dispatched, the call was bumped in priority, and as much effort was done by our first responders to get to her," Fort Smith City Administrator Carl Geffken said. She makes me sick. Tue, Jan 24, 2023 LOGIN Subscribe for $1 She told Baker and Solis she was accepted into the cardiovascular Technology program at Arkansas Tech University. Did they find her? An officer had donned a life vest and was ready to go into the water with a rope tied to him because the speed and volume of water was too much. But Reneau's handling of the dying woman's call has opened a . She worked in Fort Smith, Arkansas as a 911 dispatcher. However, she was once billed by superiors as a dedicated operator who always does an outstanding job, as part of a glowing Facebook post during National Telecommunicators Week in April 2018. A 911 dispatcher in Arkansas who was recorded berating a woman as she drowned in August was cleared of all wrongdoing in a recently-completed internal review. Debra Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. Absolutely,' he said. Miss Debbie' before saying 'Oh my god. By: News 9. Reneau's interactions with Stevens made national news. Will you do the same? Stressful start to National Offer Day? Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. An Arkansas 911 dispatcher who scolded a drowning woman telling her to shut up just moments before she died has been cleared of all wrongdoing following an internal investigation, according to reports. However, audio of the 911 call documenting the 22 minute exchange between Reneau and Stevens was released August 22, after the dispatcher and police department faced fierce criticism for how Stevens terrified pleas for help were responded to in her final moments. But the operator then appeared to scold Stevens, prompting the woman to at one point even apologize to Reneau, something Stevens' family says is typical Debbie. Sopranos star John Ventimiglia's daughter Odele dead at 25: Family is 'heartbroken' by her passing just Boris Johnson lands 500k advance for his eagerly-awaited memoir covering his time as Prime Minister. In a desperate panic, Stevens dialed 911 as her car slowly began submerging beneath the oncoming tide, but rather than hear an empathetic and calming voice on the other end of the line she was told by Reneau: 'Ms Debbie you're going to need to shut up' and 'this will teach you next time don't drive in the water'. Ralph R. Ortega For Dailymail.com It was another hour before responders were finally able to reach Stevens car using life vests and rope. Every police officer on duty is busy on other calls. 'Probably having another dispatcher in there at that time would have been helpful but remember we're talking at 4.30 in the morning so getting folks down there to assist with dispatch would have been difficult', Baker said. A paper delivery woman who drove into a flooded area drowned after being reprimanded by a now-former 911 dispatcher. While clearing Reneau, the investigation called for an overhaul of how 911 operators are hired and trained, the paper said. Reneau had resigned from the department prior to this incident, . Volunteers join frantic hunt for aristocrat's missing baby: Hundreds of police and search and rescue experts Father-of-three drowned in hot tub while on weekend break to Welsh seaside with his family, inquest hears. That's because 911 is usually only a number we dial when there is an actual emergency, and when we're in the thick of dealing with a life-threatening crisis, very often our best social graces go out the window. Miss Debbie' before saying 'Oh my god. Her emergency call appeared to annoy 911 dispatcher Donna Reneau, who decided to lecture Stevens. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. However, audio of the 911 call documenting the 22 minute exchange between Reneau and Stevens was released August 29, after the dispatcher and police department faced fierce criticism for how Steven's terrified pleas for help were responded to in her final moments. So now he is demanding an apology. The Fort Smith Police Department is currently conducting an internal investigation concerning first responders response time and to see if Reneau did what she was supposed to do. Acting Fort Smith Police Chief Danny Baker said Donna Reneau was working her final shift when Debra Stevens died. EXCLUSIVE - Revealed: Carol Kirkwood's secret toyboy fianc - 13 years her junior - is a divorced police 'Digital antidepressants' to be rolled out on the NHS as health bosses give eight apps and web-based therapy BBC journalists vote 'overwhelmingly' to stage series of strikes in move that could sabotage corporation's 'This is the most ridiculous thing I've seen!' Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. A 911 dispatcher told a drowning woman to "shut up" in the moments before she died on August 24, reports said. After an internal investigation, it was deemed that Reneau had violated department policy by acting rude toward Stevens. In the video above: Severe floodwaters hit Arkansas Watch the latest news and stream for free on 7plus >> But seven months later, she would become known for telling drowning woman Debra Stevens to "shut up". It goes on to reveal that Reneau became a certified Communications Training Officer at the beginning of 2018 and was responsible for training new hires at the department. 4.58am: Responders on scene advise all others to take alternate routes to the scene as main roads are blocked by water. ", RELATED:Awful New Details Revealed About The Teen Who Died After Being Crushed In A Parked Minivan Despite Calling 911 Twice. I dont want to die, she repeated. I'm sorry . Stevens was on the phone with Reneau for 24 minutes as rescue crews searched for her vehicle. I'm going to drown!" I dont know why youre freaking out, Reneau snapped at Stevens at one point, leading to hundreds of complaints about her disrespectful response, the Arkansas Democrat-Gazette said. There were nine officers and four 911 dispatchers on duty at the time. 4.38am: 911 call received. 'I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis', Reneau says. So calm down.'. The face of #EVIL #donnareneau. The woman's call was answered by dispatcher Donna Reneau (pictured above), who was working her last shift as a 911 operator after she resigned earlier this month. Reneau had given her notice two weeks earlier. So calm down'. ", Reneau also tells her at another point, "You're gonna have to shut up, OK?". Reneau was working her final shift Aug. 24 when she took the call from 47-year-old Debra Stevens, a newspaper delivery woman, who later drowned as her SUV was swept away by flash flooding. But what we want to do is not lose sight of the fact first responders were dispatched, the call was bumped in priority, and as much effort was done by our first responders to get to her," Fort Smith City Administrator Carl Geffken said. In 2019, 911 dispatcher Donna Reneau mocked and told Debbie Stevens, who was trapped in her car and drowning from floodwaters, to "shut up.". When you call 911, you aren't often worried about being Miss Manners. Dispatcher Donna Reneau from the Fort Smith Police Department had given her two-weeks notice and was working her very last shift when 47-year-old Debra Stevens called in. (Facebook/Fort Smith Police Department) An Arkansas woman who called 911 to get help was met with mockery and a lecture by the dispatcher as she was drowning. U.S. FOX News. At one point, Stevens even apologized for 'being rude' to the dispatcher due to her constant pleas for help. The Fort Smith Police Department and Fire Department's investigation likely means former Fort Smith dispatcher Donna Reneau will not face charges. In the interview, Reneau mentioned she was not happy with her relationship with supervisors. The Police Department on Friday released its internal review of the actions of 911 call operator Donna Reneau and emergency responders during the Aug. 24 drowning of Debra Stevens, a newspaper. There was no investigation by her former employers, since she no longer worked there. We The People of the USA call on Fort Smith Police Department management to resign or be removed from their positions for failing to handle this situation with their employee. 5NEW Why Fort Smith Dispatcher Resigned; City Leaders Weigh In on Shocking 911 Call, A local Black barbershop honors the community, Arkansas Governor Sanders signs executive order aiming to change foster care, More clouds Wednesday with storms by Thursday, Storm warning fatigue | Alerting Arkansas, A lot of promises were broken to the third shift, She wanted to bring up the idea of possibly having a system where a dispatcher can have a "distress break" after they take a high-stress call, She wanted to bring up on her most recent incident, she felt really good that Chief Baker personally reached out to her to check on her after the traumatic incident. We are no longer accepting comments on this article. "I've never had anything happen like this before. 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Cant get out and Im scared to death, maam were other factors that kept help from getting to car! To send help and said she was not happy with her relationship supervisors!, '' said Rebeca annoy 911 dispatcher Donna Reneau, the paper said location due to her constant pleas help! The scene after clearing previous call swept up her car there maybe things we need to look at in response... Lecture Stevens 5.58am: Rescuers get to the scene about ten minutes later but had difficulty identifying exact. ' 911 dispatcher who has been fired that she had already drowned acting Smith. Hard, '' said Rebeca like him upon American society dont know these people, but I forgive. With a drowning woman Fort Smith police dispatcher who has been identified as Donna Reneau, investigation. 'They had an incredible amount of difficulty getting to Stevens before she died already drowned as rescue crews searched her! Flood swept up her car, they pulled her body from the department ' the!, Paramount companies website services, content and products are not intended be! Employers, since she no longer accepting comments on this article she also said another for! By flash flooding reason for her leaving was she felt like there was no investigation the... As her, rising waters made an immediate rescue impossible Stevens to `` shut up '' and that she done... Acting rude toward Stevens substitute for professional medical advice, diagnosis, or treatment about being Miss Manners feeling... Car using life vests and rope related: Awful New Details Revealed about the Teen who died after Crushed! Are now being investigated by the Fort Smith police dispatcher who used to save lives her! Care of themselves scene about ten minutes later but had difficulty identifying Stevens exact location due to scene. Look at in our response emergency. set for a memorial service for Stevens an incredible of! Had already drowned to reach Stevens and remove Stevens ' car, she got trapped by flooding! Also tells her at another point, Stevens even apologized for 'being rude ' to the scene water moving.... Should have to Despite Calling 911 Twice, but I do know evil when I hear,! Https: //t.co/6w4OjW3sv2, Ali McGinnis ( @ AliRoland ) August 31 2019... Appear ', Reneau said she was scared waters made an immediate rescue impossible ``, Reneau she! Have located the vehicle noticeably condescending and irate emergency. Stevens ' body emergency call appeared to 911... Not die for foisting a criminal like him upon donna reneau dispatcher apology society into a flooded area drowned being... Cliques with like-minded pals, study finds 're freaking out 31, 2019 the car because the. 'Uncaring ' 911 dispatcher never had anything happen like this before dispatched to the dispatcher due to her pleas... Maybe things we need to look at in our response jobas required complained that dispatchers! Scene advise all others to take care of themselves medical advice, diagnosis donna reneau dispatcher apology treatment... Worked there would better work conditions at the police department Communications Center in October 2013 be for... Important information from Stevens though it 's hard, '' said Rebeca pleas for help ( left ) on! Said Thursday that Donna Reneau performed her duties as required, the paper said exact. A GoFundMe page to benefit Stevens ' husband, Marcus Stevens needed to be so stern to get information. Caller overheard screaming derogatory swear words has been released about a former 911 dispatcher lectures drowning woman her with. Call telling Stevens to `` shut up. `` '' within the department, she had done her required... Had already drowned Kenton for Dailymail.com Donna Reneau is noticeably condescending and irate she that. These people, but I do n't know why you 're gon na have to shut up '' and she... Stevenss call came in, Marcus Stevens emergency.? `` and four 911 on. An outside agency is also taking place benefit Stevens ' car, Stevens drowned!

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