Directly accessible data for 170 industries from 50 countries and over 1 million facts: Get quick analyses with our professional research service. (Other Current Liabilities * 100) / Total Assets, (Long-Term Liabilities * 100) / Total Assets. Get the best reports to understand your industry, Airline passenger experience in the United Kingdom. 0000046325 00000 n This is a site license, allowing all users within a given geographical location of your organization access to the product. 56% of adults who expect to take fewer flights in the next 12 months will do so as they have less money to spend on travel. It excludes assets held for rental purposes. Please enter your comments below, or use our usual service contacts if a specific matter requires an answer. What was the size of the United Kingdom airlines market by value in 2020? Innovations around sustainable travel will be essential to enable the future growth of the UK aviation market. Vital industry facts, trends and insights in a new, shorter format. COVID-19 presented biggest the challenge in history for the aviation industry, Figure 1: Short-, medium- and long-term impact of COVID-19 on the UK airlines market, 2020-25, International and domestic passenger volumes will remain well below pre-COVID-19 levels in 2021, Figure 2: COVID-19 scenario forecasts for the volume of International passenger numbers uplifted at UK airports, 2016-2026, Figure 3: COVID-19 scenario forecasts for the volume of domestic passenger numbers uplifted at UK airports, 2016-2026, Consumers confidence in their financial situation remains high, Oil price bounced back to pre-COVID-19 levels, Consultation to review Air Passenger Duty started, Efforts increase to decarbonise the aviation industry, The competition will be fierce when demand starts to recover, Key focus on offering the best value for money, In July 2021 holiday booking intentions reached highest level since pandemic hit, Figure 4: Actual bookings and plans to book a holiday in the next three months, 2019-21, Participation in holiday flights and VFR set to recover quickest, Figure 5: Participation and future intention to take flights, by purpose, 2021, Long-haul destinations continue to be on Brits wish list, Figure 6: Destinations visited by plane vs intention to visit, 2021, Demand for air travel mostly impacted by COVID-19 uncertainty, Figure 7: Reasons for taking fewer flights in the next three years compared to prior to COVID-19, 2021, Nearly 7 in 10 think their business travel behaviour will bounce back to pre-pandemic levels, Purchase decisions for plane tickets remain highly price-driven, Environment plays a more important role when choosing domestic flights, Figure 8: Factors influencing choice of airline, by plans to visit destinations by plane in the next three years, 2021, COVID-19 measures to enhance feelings of safety remain important, Figure 9: Attitudes towards the impact of COVID-19 on flying, 2021, Highest interest in flexible cancellation options and spaced out seating on board, Figure 10: Willingness to pay for amenities and services, 2021, Increased focus on lowering costs while improving the customer experience, Showcasing sustainable practices and offering consumers more control will become increasingly important, Consultation to review Air Passenger Duty, Figure 11: Short-, medium- and long-term impact of COVID-19 on the UK airlines market, 2020-25, Prior to COVID-19, growth came predominantly from international traffic, Figure 12: Passenger numbers uplifted at UK airports, 2016-21, International traffic volume down by 76% in 2020, domestic traffic by 73%, Leisure and VFR travel expected to lead the recovery, Figure 13: International passenger numbers uplifted at UK airports, 2016-26, Domestic passenger volume will recover at a faster pace, Figure 14: Domestic passenger numbers uplifted from UK airports, 2016-26, Figure 15: Key drivers affecting Mintels market forecast, 2015-25, Mintels approach to predicting the impact of COVID-19, Fundamental differences in how COVID-19 is affecting consumer markets, Extended COVID disruption will be disastrous for international travel, International traffic volume could recover in 2024 in the rapid COVID-19 scenario, Figure 16: COVID-19 scenario forecasts for the volume of International passenger numbers uplifted at UK airports, 2016-2026, Domestic traffic could recover in 2023 in the rapid COVID scenario, Figure 17: COVID-19 scenario forecasts for the volume of domestic passenger numbers uplifted at UK airports, 2016-2026, COVID-19 market disruption: risks and outcomes, Figure 18: Summary of Mintel scenario expectations and the impact on the UK airlines market, 2021, Overseas flights outperformed the overall outbound market in 2019, Figure 19: Overseas trips taken by UK residents, by mode of transport, 2015-19*, Prior to COVID-19, growth was mainly driven by increased demand for holidays and VFR, Figure 20: Overseas trips taken by air by UK residents, by purpose, 2015-19*, Greece entered the top-5 most visited overseas destinations by air by UK residents, Figure 21: Top 20 overseas destinations by volume of trips taken by air by UK residents, 2015-19*, England presses ahead with final stage on roadmap , but international travel restrictions remain, Consumer confidence in their financial situation remains high , Figure 22: The Financial Confidence Index, 2015- 2021, Figure 23: Europe Brent Spot price, yearly averages 2010-22, UK moved from laws to guidance on 19 July 2021, Fully vaccinated travelling from amber countries exempt from self-isolation measures, Figure 24: Traffic light system for international travel, 2021, More destinations added to the green list in August traffic light list review, As of 19 July, England lifted the legal requirement to wear face masks, Figure 25: Attitudes towards wearing face masks, 2021, Consultation on suggested changes to ATOL scheme, Aviation industry has increased its focus on becoming greener, High competition will continue to put pressure on fares, Figure 26: Top 10 UK-based* airlines, by passenger numbers uplifted globally, 2015-20, Innovations to increase revenue in response to lower demand, Lufthansa introduces Sleepers Row to economy class passengers on select long-haul flights, More unlimited flight passes were introduced, Innovations focused on enhancing passenger wellbeing, British Airways launches power nap EnergyPods, American Airlines offers in-flight classes for personal enrichment, Technological innovations to improve the customer experience, British Airways launches in-seat digital ordering platform for food and drink, Korean Air introduces baggage loading notification system, United Airlines orders supersonic aircraft that can cut travel times in half, Increased efforts to reduce and offset carbon emissions, Heathrow calls upon UK government to achieve rapid scale up of production of SAF, New investments to accelerate the development of electric aircraft, Ryanair offers passengers the option to fully offset the emissions from their flight, Above-the-line spend by airlines declined by 70% in 2020, Figure 27: Total above-the-line, online display and direct mail advertising expenditure on ads by airlines, 2017-20, British Airways employees star in new TV add to show passion for taking care of its customers, Figure 28: Top 10 above-the line, online display and direct mail advertising expenditure on ads by airlines, 2020, Figure 29: Attitudes towards and usage of selected brands, 2021, Figure 30: Key metrics for selected brands, 2021, Brand attitudes: easyJet most closely associated with offering good value, Brand personality: Virgin Atlantic and British Airways seen as most ethical, but least accessible, Figure 32: Brand personality macro image, 2021, A fifth of Brits who have heard of Ryanair associate the brand with being unreliable, Figure 33: Brand personality micro image, 2021, Virgin Atlantic front runner in excellent experience and recommendation levels, Figure 34: User profile of Virgin Atlantic, 2021, British Airways seen as reliable, efficient and welcoming, Figure 35: User profile of British Airways, 2021, Jet2.com maintained its scores on trust and good reputation during the pandemic, Figure 36: User profile of Jet2.com, 2021, Nearly half associate easyJet with offering good value, Wizz Air challenged to raise its brand image, Figure 38: User profile of Wizz Air, 2021, Ryanair invests in improving low customer satisfaction, Exposure concerns increased slightly in July amid rising cases, Figure 40: Mintel COVID-19 exposure anxiety and lifestyle impact index, 2020-2021, Increased travel freedom for fully vaccinated travellers provided small boost to international leisure travel, Majority of overseas holiday bookings were still in the pipeline in mid-July, Figure 41: Main holidaying intentions by destination, 2021, Figure 42: Actual bookings and plans to book a holiday in the next three months, 2019-21, Figure 43: Participation and future intention to take flights, by purpose, 2021, Figure 44: Destinations visited by plane vs intention to visit, 2021, Families show high interest in domestic flights, Figure 45: Demographic profile by intention to visit destinations by air, 2021, Recovery in air travel will be led by younger audiences, Figure 46: Changes in the number of flights expected compared to prior to COVID-19, 2021, Few passengers intend to fly less because of the environment , but consumer consciousness of sustainability has increased, Figure 47: Reasons for taking fewer flights in the next three years compared to prior to COVID-19, 2021, Figure 48: Frequency of business flights once the COVID-19 outbreak is over, 2021, Package holidays are an effective path for airlines to increase revenues, Figure 49: Factors influencing choice of airline, by plans to visit destinations by plane in the next three years, 2021, Business travellers are the least price-sensitive segment, Figure 50: Factors influencing choice of airline, by purpose of flights in the next three years, 2021, Figure 51: Attitudes towards the impact of COVID-19 on flying, 2021, A well-known brand is more important amid COVID-19 uncertainty, Potential long border queues put two thirds of passengers off flying, Older generation continues to value human interaction , while business travellers are more interested in minimal interaction, Ultra-long-haul flights appeal to majority of long-haul travellers, Figure 52: Interest in ultra-long-haul flights, by demographics, 2021, The majority of the younger generation always tend to select the cheapest tickets, Figure 53: Attitudes towards selecting the cheapest available tickets, 2021, Figure 54: Consumer needs for extra support for health/disability needs, 2021, Figure 55: Willingness to pay for amenities and services, 2021, Volume forecast and prediction intervals for total traffic, Figure 56: Total passenger numbers uplifted at UK airports (prepared on 20 August 2021), 2020-26, Volume forecast and prediction intervals for international traffic, Figure 57: International passenger numbers uplifted at UK airports (prepared on 20 August 2021), 2020-26, Volume forecast and prediction intervals for domestic traffic, Figure 58: Domestic passenger numbers uplifted at UK airports (prepared on 20 August 2021), 2020-26, Figure 59: Key drivers affecting Mintels market forecast, 2020-25, Volume scenario performance for total traffic, Figure 60: COVID-19 scenario forecasts for the volume of passenger numbers uplifted at UK airports, 2021-2026, Volume scenario performance for international traffic, Figure 61: COVID-19 scenario forecasts for the volume of international passenger numbers uplifted at UK airports, 2021-2026, Volume scenario performance for domestic traffic, Figure 62: COVID-19 scenario forecasts for the volume of domestic passenger numbers uplifted at UK airports, 2016-2026, Rapid COVID recovery, central and extended COVID disruption scenarios outline. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. 117 0 obj <>stream Access reports via your companies subscription. endobj The global airline market forecast is anticipated to reach $1,048.24 billion by 2027, increasing from $821.96 billion in 2019 at a healthy rate of 16.0%. <> 0000177047 00000 n At the same time, introductory and top-level content is provided to give you an overview of the issues covered. This is an enterprise license, allowing all employees within your organization access to the product. United Kingdom, 333 West Wacker Drive UK EU Transition, and UK Civil Aviation Regulations. The best of the best: the portal for top lists & rankings: Strategy and business building for the data-driven economy: Number of passengers uplifted by United Kingdom airlines 2013-2021, Worldwide employment by registered airlines in the United Kingdom 2002-2020, Leading aircraft models in use in the United Kingdom (UK) 2020, Leading airlines in Europe based on passenger numbers 2021, Passenger traffic at London Heathrow Airport 2002-2021, Commercial airlines net profit in Europe 2013-2022, Net profit of commercial airlines in Europe from 2013 to 2022 (in billion U.S. dollars), Commercial airlines EBIT in Europe from 2013-2022, Earnings before interest and taxes (EBIT) margin of commercial airlines in Europe from 2013 to 2022, Turnover of the air transport industry in the United Kingdom 2008-2018, Annual turnover of the air transport industry in the United Kingdom (UK) from 2008 to 2018 (in million euros), United Kingdom: number of enterprises in the air transport industry 2008-2018, Number of enterprises in the air transport industry in the United Kingdom from 2008 to 2018, Total number of passengers uplifted by airlines based in the United Kingdom (UK) from 2013 to 2021 (in millions), Number of people employed worldwide by UK-based airlines between 2002 and 2020, Leading models of aircraft in use in the United Kingdom (UK) in 2020, ranked by number in service, Volume of turbine fuel consumed in aviation in the United Kingdom (UK) 2000-2020, Amount of aviation turbine fuel consumed annually in the operation of aircraft in the United Kingdom (UK) between 2000 and 2020 (in million metric tons), Greenhouse gas emissions from civil aviation in the UK 1990-2020, Greenhouse gas emissions attributable to civil aviation in the United Kingdom (UK) from 2009 to 2020 (in million metric tons of carbon dioxide equivalent), Countries ranked by international passenger movements to and from the UK 2020, Countries with the highest number of passengers moving to and from the United Kingdom (UK) in 2020 (in 1,000s), UK airlines: Seat occupancy on international and domestic flights 2002-2020, Passenger seat occupancy on scheduled international and domestic flights flown by airlines in the United Kingdom (UK) between 2002 and 2020*, Number of passenger movements on domestic flights within the UK 2007-2020, Number of passenger movements on domestic flights within the United Kingdom (UK) from 2007 to 2020 (in 1,000), Regions ranked by international passenger movements to and from the UK 2020, International passenger movements at United Kingdom (UK) airports in 2020, by region of embarkation or landing (in 1,000 passengers)*, Amount of air freight set down and picked up in the United Kingdom (UK) 1950-2020, Total amount of freight set down and picked up by aircraft in the United Kingdom (UK) between 1950 and 2020* (in 1,000 metric tons), Air cargo uplifted from airports in the United Kingdom (UK) 2002-2020, Total air cargo (freight and mail) uplifted from airports in the United Kingdom (UK) between 2002 and 2020 (in 1,000 metric tons), Leading airlines in Europe in 2021, based on passenger traffic (in millions), Leading European airlines based on revenue 2021, Leading airline groups in Europe in 2021, based on revenue (in billion U.S. dollars)*, Number of passengers uplifted by United Kingdom airlines 2021, Leading airlines in the United Kingdom in 2021, by number of passengers uplifted (in millions), Most popular airlines in the United Kingdom (UK) Q4 2021, Most popular airlines in the United Kingdom (UK) in Q4 2021, Punctuality of airlines in the UK May 2021, UK's most punctual airlines in May 2021, ranked by on-time performance, Aircraft kilometers of airlines based in the United Kingdom (UK) 2020, Annual aircraft kilometers covered by airlines based in the United Kingdom (UK) in 2020 (in million kilometers), Seat occupancy rate for airlines based in the United Kingdom (UK) 2020, Passenger seat occupancy as a percentage of available seats for airlines based in the United Kingdom (UK) in 2020, Freight uplifted by United Kingdom based passenger airlines 2020, Amount of freight and excess baggage uplifted by United Kingdom (UK) passenger airlines in 2020 (in metric tons)*, Arrivals and departures from UK airport terminals 1992-2020, Number of passengers arriving and departing at airport terminals in the United Kingdom (UK) from 1992 to 2020 (in millions), Aircraft landings and take-offs volume in the United Kingdom (UK) 1992-2020, Number of aircraft landings and take-offs at airports in the United Kingdom (UK) from 1992 to 2020 (in millions), Air freight handled in the United Kingdom (UK) 2007-2020, Amount of international and domestic air freight handled at airports in the United Kingdom (UK) from 2007 to 2020 (in 1,000 metric tons), Size of UK airports by passenger share 2015-2021, Size of leading UK airports as a percentage share of passengers to all UK airports from 2015 to 2021, Purpose of air travel at airports in the United Kingdom (UK) 2002-2019, Distribution of travel purpose from selected airports in the United Kingdom (UK) between 2002 and 2019*, Percentage of flights on time at selected airports in the UK 2019-2020, Percentage of scheduled flights departing on time at selected airports in the UK in 2019 and 2020. Because it reflects the ability to finance current operations, working capital is a measure of the margin of protection for current creditors. 0000031717 00000 n Dividing the inventory turnover ratio into 365 days yields the average length of time units are in inventory. All Rights Reserved. A comparison of this ratio may indicate the extent of a companys control over credit and collections. Generally, the higher the current ratio, the greater the "cushion" between current obligations and a firms ability to pay them. Passengers uplifted by British Airways plc 2008-2020, Facebook: quarterly number of MAU (monthly active users) worldwide 2008-2022, Quarterly smartphone market share worldwide by vendor 2009-2022, Number of apps available in leading app stores Q3 2022. Available to download is a free sample file of the Europe Aviation Market report PDF. (Accounts Receivable * 100) / Total Assets. Average Total Liabilities + Average Total Equity. Travel service providers can leverage cultural discovery, local experience, food and amusement parks to attract Chinese consumers. Saskia Zhao, Research AnalystThis report will cover the following areas:What do parents with kids expect from an outbound trip?Create online popularity for The space between the kids leaving home and the onset of old age is widening. IBISWorld reports on thousands of industries around the world. Our reports include 10 to 20 pages of data, analysis and charts, including: Our reports include 30 to 40 pages of data, analysis and charts, including: Inform your decisions for marketing, strategy and planning. Behaviour regarding the environment and flying. This percentage represents all current loans and notes payable to Canadian chartered banks and foreign bank subsidiaries, with the exception of loans from a foreign bank, loans secured by real estate mortgages, bankers acceptances, bank mortgages and the current portion of long-term bank loans. (Other Current Assets * 100) / Total Assets. Global Freight Sector segment is estimated at US$113.6 Billion in 2020, and is projected to reach. Industry revenue of passenger air transport in the United Kingdom 2012-2025, Facebook: quarterly number of MAU (monthly active users) worldwide 2008-2022, Quarterly smartphone market share worldwide by vendor 2009-2022, Number of apps available in leading app stores Q3 2022. Trends in holiday booking intentions and bookings. 0000084642 00000 n Dusseldorf: +49 (0) 211 3399 7411 Although confidence in air travel should continue to improve following more than two years of disruption, the pressure on household finances will put both consumers and corporate travel budgets under pressure. Due to varying update cycles, statistics can display more up-to-date United States of America, Mintel Germany GmbH Our reports come in PDF, Powerpoint, Word and Excel Databook formats. 0000068971 00000 n All of the aviation statistics published are official statistics. Overview and forecasts on trending topics, Industry and market insights and forecasts, Key figures and rankings about companies and products, Consumer and brand insights and preferences in various industries, Detailed information about political and social topics, All key figures about countries and regions, Market forecast and expert KPIs for 600+ segments in 150+ countries, Insights on consumer attitudes and behavior worldwide, Business information on 60m+ public and private companies, Detailed information for 35,000+ online stores and marketplaces. Company activity among major airlines during the pandemic. And of course, much more. Registered on the Mintel store? 0000001644 00000 n Sign in to view your account and previous purchases. liability for the information given being complete or correct. 53% of passengers would be open to flying more if environmentally friendly planes, such as electric aircraft, were available. (Current Bank Loans * 100) / Total Assets. This text provides general information. This report covers the UK aviation market size, market forecast, market segmentation and UK airline market trends. The Airlines Market in the United Kingdom (UK) is estimated to be worth $52.84 Billion by 2025. This report also covers the current market segmentation for international travel, between air, sea and tunnel options, as well as travel purposes such as holidays and business trips. Research Methodology. It will take only 2 minutes to fill in. Mintels proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues. UK Civil Aviation Authority launches funding to help deliver airspace modernisation, UK Civil Authority confirms interim Heathrow Airport price control. Value sales are estimated to slip back by 5% to 1.63 billion during 2021. 0000046807 00000 n (z[ [{"name":"Business Travel","url":"https:\/\/store.mintel.com\/industries\/holidays-and-travel\/business-travel"},{"name":"Holidays and Travel","url":"https:\/\/store.mintel.com\/industries\/holidays-and-travel"},{"name":"Holidays and Vacations","url":"https:\/\/store.mintel.com\/industries\/holidays-and-travel\/holidays-and-vacations"},{"name":"Leisure Travel","url":"https:\/\/store.mintel.com\/industries\/holidays-and-travel\/leisure-travel"},{"name":"Transport","url":"https:\/\/store.mintel.com\/industries\/holidays-and-travel\/transport"}]. 2 0 obj The VFR and holiday segments in the airlines sector are expected to recover quickest from COVID-19, while the business travel market will take longer to recover to pre-pandemic levels and may never reach its previous heights. The lower the positive ratio is, the more solvent the business. In-depth industry statistics and market share insights of the Europe Aviation Market sector for 2020, 2021, and 2022. performance of the airline industry with airlines and their customers generating $111 billion per year on average in tax revenues. 0000083825 00000 n 'Air passenger experience of security screening: 2014' published. Their love of travel meant an estimated $499.7 billion dollars in revenue for companies in the vacation travel industry, a number that is expected to grow steadily in the next five years. Call-to-action box added to the Latest aviation statistics section on page, detailing why there is no 2020 and 2021 update for the air passenger experience of security screening publication. 0000001517 00000 n For those with the resources to enjoy it this is a golden time for travel. This text provides general information. HWI$+UMP' PC j #k )%>O?_oh0_yA|?~s9_rNn_~=Qb^j?_nY=qfNPGNia3mXVnv6lY[;c6v\k~;h2mct;quvY4a Links to where users can view the source data, and where updates to release schedules from DfT, affected by COVID-19, can be found. This product is a market research report. Aviation statistics provides information on activity at UK airports, passengers, volume of freight handled, punctuality, UK airlines, major international airports and airlines, casualties. This ratio is relevant for all industries. Are you interested in testing our business solutions? ] fM"p. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts. Aviation statistics information on current and previous air passenger experience statistics are available. The five-year outlook for the UK airlines market, 2022 will be a much stronger year but multiple challenges hamper recovery, Cost of living crisis delays the recovery of the UK airlines market, Figure 2: International passenger numbers uplifted at UK airports, 2017-27, Figure 3: Domestic passenger numbers uplifted from UK airports, 2017-27, Government support mainly benefits higher earners, APD changes will reduce the tax on domestic flights to support domestic connectivity, UK government publishes Jet Zero strategy for net-zero aviation by 2050, Wizz Air continued to expand during the pandemic, Jet2.com has strengthened its position during the pandemic, Emirates offers economy passengers the option to trade up to premium economy, High earners most likely to take flights, with gap set to widen, Figure 4: Flying habits prior to COVID-19, by purpose, 2022, VFR segment expected to lead the recovery, Figure 5: Intention to take flights in the next 12 months, by purpose, 2022, Airlines will have to ensure passengers feel comfortable booking domestic flights, Figure 6: Intentions to visit destinations by air in the next 12 months, 2022, Older passengers are less eager to return to the skies as often as before the pandemic, Figure 7: Changes in the number of flights expected compared to prior to COVID-19, by age and annual household income, 2022, Soaring inflation poses the biggest threat to the recovery of the airlines market, Figure 8: Reasons for taking fewer flights compared to prior to COVID-19, by age, 2022, Price is the leading factor when choosing an airline, Figure 9: Factors influencing choice of airline, 2022, but a good range of flight times and good customer service can broaden appeal, Innovations focussed on speed can help airports gain a competitive advantage, Figure 10: Most important airport attributes when flying from a UK airport, 2022, Airport foodservices seen as overpriced and chaotic, Broad support among passengers for biometric checks, Figure 11: Attitudes towards flying, 2022, SAF and electric planes will help to enable future growth of the airlines market, The challenge to offering a low price amid rising operation costs, Enhancing the flexibility of search technology, Airport food experiences require improvements, International and domestic passenger volumes remained well below pre-COVID-19 levels in 2021, Figure 12: Passenger numbers uplifted at UK airports, 2016-22, Figure 14: International passenger numbers uplifted at UK airports, 2017-27, Figure 15: Domestic passenger numbers uplifted from UK airports, 2017-27, Energy price cap prevented consumer confidence from falling further, Figure 16: The Financial Confidence Index, 2009-22, Many proposed changes to the UKs tax arrangements abolished following market reaction, Increased operational costs put pressure on ticket prices, Figure 17: Europe Brent Spot price, yearly averages 2010-21, forecast for 2022-23, Staff shortages continue to impact some companies services, Holiday bookings kept up well throughout the summer months, Figure 18: Holiday bookings in the last three months, 2016-22, Holiday booking intentions were around pre-pandemic levels in September 2022, Figure 19: Plans to book a holiday in the next three months, 2016-22, Wizz Air continued to expand its number of bases during the pandemic, Figure 20: Top 10 UK-based airlines, by passenger numbers uplifted globally, 2017-21, easyJet adds more partners to its connection service, British Airways and Qatar Airways Move Further Together, Ryanair adds flights in response to competitor cancellations, Increased competition on routes to the US, while start-ups plan to launch services on underserved routes to India in 2022, Technological innovations to help improve the airport experience, Delta offers personalised airport experience through Parallel Reality technology, RDU opens virtual food hall with gate delivery service, Airlines introduce new premium experiences, Air New Zealand will offer sleep pods to economy passengers in 2024, Virgin Atlantics Retreat Suites will take off in October 2022, Roadmaps for a greener aviation industry continue to be rolled out, New steps taken to make urban air mobility a reality, London City Airport aims to become Londons first net-zero airport, Innovations to enhance inclusivity in the airlines market, MSP Airport opens mock cabin to promote travel equity, PLAY stays away from traditional outfits and instructions for its cabin crew, Virgin Atlantic amends ticketing system for gender-neutral passport holders, Above-the-line spend by airlines is recovering at a slower pace, Figure 21: Total above-the-line, online display and direct mail advertising expenditure on ads by airlines, 2018-21 and H1 2018-H1 2022, Emirates was the second biggest ad spender in 2021, Figure 22: Top 10 above-the line, online display and direct mail advertising expenditure on ads by airlines, 2019-21, Figure 23: Attitudes towards and usage of selected brands, 2022, Figure 24: Key metrics for selected brands, 2022, Brand attitudes: Virgin Atlantic closely associated with worth paying more for, Brand personality: easyJet and Wizz Air seen as accessible airlines, Figure 26: Brand personality macro image, 2022, Of the low-cost airlines, Jet2.com is most closely associated with being caring and reliable, Figure 27: Brand personality micro image, 2022, Reliable performance has boosted Jet.coms image, Figure 28: Satisfaction of brands operating in the airlines market, 2019-22, easyJet had the highest usage level in the year to August 2022, Ryanair continues to enjoy high usage despite relatively low customer ratings, Despite decline, British Airways continues to have the highest share of committed users, Figure 29: Commitment towards brands operating in the airlines market, 2019-22, Despite decline, Virgin Atlantic enjoys the highest customer satisfaction and recommendation levels, Figure 30: Flying habits prior to COVID-19, by purpose, 2022, Figure 31: Intention to take flights in the next 12 months, by purpose, 2022, Three in four passengers plan to fly to a short-haul destination in the coming year, Figure 32: Intentions to visit destinations by air in the next 12 months, 2022, There continue to be opportunities to sell more premium experiences, Emirates uses VR to showcase signature products, Figure 33: Changes in the number of flights expected compared to prior to COVID-19, by age and annual household income, 2022, There remain fears over potential disruption over the coming winter period, Figure 34: Reasons for taking fewer flights compared to prior to COVID-19, by age, 2022, Figure 35: Factors influencing choice of airline, 2022, Figure 36: Factors influencing choice of airline, TURF analysis, 2022, Business travellers are the least price-sensitive segment, Figure 37: Most important airport attributes when flying from a UK airport, 2022, Figure 38: Most important airport attributes when flying from a UK airport, by age, 2022, Majority of passengers are concerned about the expected price increase of flight tickets, Figure 39: Consumer concerns about expected price increase of flight tickets, 2022, Figure 40: Attitudes towards flying, 2022, Figure 41: Factors influencing choice of airline, TURF analysis table output, 2022, Figure 42: Total passenger numbers uplifted at UK airports, 2022-27, Figure 43: International passenger numbers uplifted at UK airports, 2022-27, Figure 44: Domestic passenger numbers uplifted at UK airports, 2022-27. 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