Maria was very helpful. Both dresses arrived back to back and they looked nothing like it did online. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) For international customers, return postage is the responsibility of the recipient. This is where the problems start. I would never recommend purchasing from this company unless you don't care if you ever get the item. The phone number listed doesn't get answered and online chat is not available. Hi Kat! If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. New screen for viewing other uploaded customers videos . Lucy In the Sky has a 14-day return policy and will accept returns so long as items are in original condition and do not look worn or damaged. Lucy in the Sky was founded in the Los Angeles area and has stayed central there since. Twice now, I have not received an order or refund. LUCY IN THE SKY. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. You would have received multiple shipping notifications if this is the case. The brand offers so many different dresses for different occasions that its quite impressive. Please contact us via Live Chat for 24 hour customer care. I feel tricked and pissed off. Hi Desiree, Thanks for your feedback. Glad that our Customer Service was able to help with your returns! Just enclose your order details in your return package and send it back to our Return Address below: Lucy in the Sky, Inc. 748 S Main St. Los Angeles, California. In the case of any change-of-mind or sizing issues, we offer store credit. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. I foresee no dress, no money returned and no reply. This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Alternatively, you can attempt to place the order with a different card or try again later. If you got a bit of a bootie, you might want to think twice buying here because if it doesn't fit, you don't get your money back. Not to mention that the slip underneath hardly covers anything. We want to make sure this is refunded immediately. Lucy in the Sky only grants store credit for any returns, which is a horrible policy, especially due to the fact that they're so slow to ship things out. Hi Bailey! We will send her your regards! Im very disappointed. Now 4 months later on 01/31/2023 I receive an email that is has shipped. Once a order has been shipped this cannot be canceled. Poorly made clothing should be considered faulty. But, not to worrythey charge your credit card as soon as you make the order. Guess I'll be donating clothes to charity. You can view your order history by going to the My Account page and by clicking on History. If you need your dress for a specific date you might want to find a different one. All our models are approximately 175cm tall. United States. 2023 Trustpilot, Inc. All rights reserved. I HAVE MY TRACKING NUMBER. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. It fits exactly to measurements specified in the skirt section for sure! Customer FAQs. All swimsuits are under $70, and thats including the top and the bottom! Companies can ask for reviews via automatic invitations. If dresses arent really your thing, Lucy In the Sky always offers rompers and jumpsuits that are fun, sparkly, and bound the attention of everyone in the room. We're sorry to hear about the delayed order. Customer FAQs. You can contact Lucy in the Sky at shop@lucyinthesky.email. Lucy in the sky is our GO TO for all things special occasion. Thank you so much Daniella M!! -Kate. RELATED: 12 Stores Like Lucy In The Sky to Shop Now. She responded quickly and answered all my questions. We apologize for the disappointment. 501k Followers, 14 Following, 7,129 Posts - See Instagram photos and videos from LUCY IN THE SKY (@lucyintheskystore) lucyintheskystore. Thanks for your feedback. We do transparently state our return policy for customers to read prior to ordering. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! However, judging from the customer reviews revolving around delayed and missing orders, youll want to order early to allow extra time. Shipping was supposed to be 5 business days. www.lucyinthesky.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. I've never encountered an online retailer like this. We had the same issue. This Privacy Policy Statement only covers our Website and does not cover any other website. Tip for consumers:Absolutely no refunds unless it arrived damaged. Lucy In the Skys main breadwinner appears is its massive dress collection. However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. When it comes to the quality of items, its pretty inconsistent. You can email us at resolution@lucyinthesky.email so we can further assist you. Products used:None package arrived too late. Really horrible place. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. It is an eligible payment method for all U.S orders over $35. BBB is here to help. contact customer service, generate return labels. 14 following. Follow. Well guide you through the process. If you still cannot locate it, you may have entered your email incorrectly - reach out to us at shop@lucyinthesky.emailor via Live Chat during business hours and we will resend you your confirmation. We're sorry to hear about your issues with our return policy. How would you even know if something would fit or if you'd like the quality? Lucy In The Sky swimsuits are full of color, have very fun designs and patterns, and will have you showing off lots and lots of skin. Hi Lily, All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. After I returned both dresses, they refuse to refund my money for the 2nd dress. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Currently, Lucy In the Sky does not offer any exchanges. We're so sorry to hear about the order. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. Thanks for your feedback. I emailed multiple times and didn't receive a reply until a week later when they cancelled my order for me. Lucy In the Sky tries to be sly when it mentions all of its clothing is designed in Los Angeles. It is a no for me. We encourage you to review those policies when you visit those sites. Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. Our small is generally the equivalent of a US Size 2. I am absolutely livid. -Kate. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Please note that business days do not include weekends or public holidays. Free Returns for United States Customers. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. Thanks for your feedback. Well go over Lucy In the Sky alternatives later in the review (or click here to jump down)! Lucy In the Sky has some decent prices. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. We are not doing wholesale at this time. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. The customer service is great and pretty quick but I have to say the shipping can take a while so you have to order with a good amount of time to spare. We're so sorry to hear about the order. Save my name, email, and website in this browser for the next time I comment. CASANDRA M. was extremely helpful in seconds. Our regular return policy applies to all orders made through AfterPay. Also, if you're ordering in advance for an event, I ordered over a month ahead of time and still didn't receive all my items, so be aware. Terrible return policy. Please email us at resolution@lucyinthesky.email so we can look into your refund. Go to our site to chat with our support team or email us at support@lucy.co! 6,003 Number of Organizations $11.9B Total Funding Amount 2,363 Number of Investors. Really bad. Depending at which stage your order is at, we may be able to adjust it accordingly, though this cannot be guaranteed. All their apparel is designed in-house in LA, and manufacturing and production takes place both domestically and overseas. Intellectual Property, Software and Content. We may also share information with companies assisting in fraud protection or investigation. United States orders are shipped with USPS and International orders are shipped with FedEx; express orders are shipped with FedEx, Monday to Friday. -Kate. If you need help please email us at resolution@lucyinthesky.email if anything else. I was then given a full in-store credit after I returned the dress. We're sorry to hear about your disappointment with our return policy. It said delivery between 9/30 and 10/12. The CEO of Lucy In the Sky is Nikita Yatskanich. Lists Featuring This Company. If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. This document governs your relationship with www.lucyinthesky.com (Website). Why would I need store credit when I already purchased the 3rd dress. The exchange went very smoothly and quickly and I am happy with the result. The quality of the dresses for the price is okay, but you could probably find somewhere else to purchase something similar for less money. Thanks for your feedback. A store credit is automatically applied to an account attached to the email used for an order. Horrible company and horrible customer service. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Hi Kaylyn! 12/29/2022. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. All dresses are under $100, and that even includes formal dresses for events like prom and homecoming. Find out how we combat fake reviews. We're sorry to hear that you had issues with your order. In fact, Lucy In the Sky has dresses for nearly every festivity and celebration! Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. If you have any additional questions, contact us via Live Chat or email us at shop@lucyinthesky.email SHIPPING HOW LONG IS SHIPPING AND DELIVERY? If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. Your Order Has Been Processed! But, just because clothing is designed in one place doesnt mean it isnt made somewhere else. Hi Hailey, Thanks for your feedback. -Kate. If you need specific product measurements or have further questions, please email us at. We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. If you placed an order without an account, you can use the same email to create an account to access your return label. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. My advice to anyone. Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . This isn't a real company. I have never been able to complete a return that quickly. 7,129 posts. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. Products used:Still waiting for it to arrive (for 6 weeks)! After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6 . Why just give your money to a site without the opportunity to try and return an item? The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Hi Matilde, Unfortunately, we are not selling our styles to other retailers at this time. Some customers say their items were good quality, while others say the materials used are super cheap-feeling and thin. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. They do not have number to call. -Kate. Do not order from here. Super fast and helpful; won't hesitate to order from the site/company again! Your card will be debited immediately upon authorization being received. Ordered 4 dresses in August 2022 for several events (totaling over $300). Please reach out to us for the advanced credit prior to making a new order! Order from a different boutique. I was never updated or contacted. We're so glad that Daniella was able to assist you. Service 525 Value 477 Shipping 519 Returns 431 Quality 443 This company responds to reviews on average within 5 days You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. This may prevent you from taking full advantage of the website. I HAVE NOT RECEIVED MY ORDER. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. Store credit only. If anything else you can email us at resolution@lucyinthesky.email-Kate. Lucy in the Sky ranks 92nd among Women's Clothing sites. We do not have any paid partnerships with any influencers; we only post real customers wearing the products we actually sell, so this really disappointing to hear. We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. Please use the following size guide to help determine your size of clothing. All orders are subject to availability and confirmation of the order price. It was nothing like the picture. I reached our to the company and got a fast response from them. Greater Los Angeles Area E-Commerce Companies. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. They're all photographed wearing size Small. Anyone can write a Trustpilot review. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. Version 2.2.0. And please, give people their money back! Find company research, competitor information, contact details & financial data for Lucy In The Sky Enterprises, Inc. of Houston, TX. - Kate, Hi Gosset! Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY Thanks for your feedback. Hi Mandy, my party is april 10. We also ensure all reviews are published without moderation. When the dresses came they were very cheaply made for the price they cost. would it arrive by october 26th? Not worth the hassle and loss of money. Now my daughter has no dress for homecoming and we are scrambling. Despite several attempts via emails, and a complaint to the BBB, my request for a refund has remained unanswered. Sorry to hear that you had trouble reaching out to us. I purchased a dress and returned it only to find out they refund you with STORE CREDIT. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. All international orders are shipped with DHL International Packet Plus. Hi Jay, The customer service is out of this world. -Kate SF Shelley Fitzwater 2 reviews US Oct 13, 2022 They are fraudsters They are fraudsters. I ordered a dress on October 2,2019 and still not dress. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. Annoying, right?! BBB Business Profiles may not be reproduced for sales or promotional purposes. They just keep everyone's money, don't send anything. Hi there. For my troubles, I've been offered a $25 store credit. Contact Uploading & Non . They weren't prepared for homecoming season and got behind. Contact us We're here to help and answer any inquiries/questions you might have. The company helped issue credit for this matter to purchase a new item as soon as possible. We have no idea when the dress will arrive or if it will arrive on time. Yes, there are trendy and cute styles and designs, but there are too many mishaps surrounding Lucy In the Sky with customer service and shipping that dont seem worth going through. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). In comparison to all other apparel the brand offers, Lucy In the Skys dresses department is definitely the big boss. If we are unable to contact you we will treat the order as cancelled. We were responded to in a timely manner. Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. You will receive your tracking number once your style/s have been shipped. I ordered my daughter's homecoming dress on 9/20. Thanks for your feedback. Returns - LUCY IN THE SKY Help Centre. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. i live in texas and ordered a dress on sunday earlier this week. Don't take the risk and give them your money. - Kate, Hi Paula! The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. I HAVE MY TRACKING NUMBER. This policy is effective from 01/01/2016. Hi Kim, We do specifically outline the estimated delivery time on each individual product page once a size is selected. Customer Service: 2 stars. There are thousands other options. Thanks for shopping with us online! WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. -Kate. These companies are a dime a dozen, you can 100% find another that actually values customer service. We're so glad that you liked the quality of the dresses! www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. Hi! Well look into the stated issue and will work out a way to resolve the situation asap! I placed an order and was waiting for more than a month. Designed in Los Angeles - New Arrivals Weekly. Ordered 1 month ago. Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, Reply from Lucy in the Sky. There is no phone number and the chat has been disabled. We therefore have no responsibility or liability for the content and activities of these linked sites. Number of comments: 0 Shipping I need to change my address or order, how do I do this? For international orders, any taxes or customs fees are the responsibility of the recipient - some international orders may have extra charges which need to be paid to receive your order. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. Please email us at resolution@lucyinthesky.email if anything else. My daughter has an event Nov. 19. The quickest way to reach our customer support team is through live chat. I don't understand how it's still in business. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. - Check in with your local post office, as packages are often held there for pick up. Please click here to contact our Customer Service team. What a terrible return policy for a online store. All orders are subject to availability and confirmation of the order price. Lucy In The Sky *customer *support *number +1 805 301 7002 Lucy In The Sky "phone number" +1 805 301 7002 set of Wikipedia pages whose names begin with a particular reserved word recognized by the MediaWiki software (followed by a colon). We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. Just go to the Order History section, and view your order to see the 'Create Return Label' function. Lucy in the Sky, Inc may change this policy from time to time by updating this page. Tip for consumers:I should have read the other reviews. This cost is not covered by us and is charged directly by your local government. This will be automatically applied to your account attached to the email address used for the order. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. Not sure why they think someone would want to keep ordering dresses from their site and hoping that it fits or they are stuck with the purchase or a merry go round of returns. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. If the issue persists, we would suggest to follow up with your bank. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). Very cute dresses, but why not make them at least an inch or two longer?! If the initial address provided was incorrect, your package will be processed as returned to sender by our returns team. If you do not use your store credit within a year- we can always reissue. And as she walks, it rides up, lol! They said they will refund me within 10 days without any explainations for their lateness. Hi Jessica, We appreciate your feedback! This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. LOVE THIS COMPANY. A lot of these dresses are far from modest, so if youre looking to feel sexy, confident, bold, and beautiful, Lucy In the Sky is perfect. How useful is that if the items never come? Also no updates on arrival or even if I will ever get it. Company claims the only way money can be refunded is if it was faulty. We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. You can also visit this article for more information on getting support! Please email us at resolution@lucyinthesky.email so we can look into this for you. -Kate, I love the products when we receive it however, out of three times, ordering from them, I've only actually received once my dress on time otherwise, I end up canceling and taking a store credit, Hi Heather, Theres not much information about Lucy In the Sky as a company, but the apparent CEO is named Nikita Yatskanich. Do the dresses come within two weeks and is it worth the money? The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. If you need help with returning we do have our returns in our FAQ. The 24/7 chat is turned off and nobody bothered to respond to my email. Everything You Need to Know, Made Trade Reviews: What You Need To Know. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. Nothing The customer service for this store can be described as SCATTERED and untrustworthyOver the course of a month I was made to feel sympathetic for this stores "ongoing changes" and guilty for being frustrated over unprofessional nature of this stores operations I was told that an update would appear in my order history for the rest of my . I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. No! Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. You can choose to accept or decline cookies. Any trade marks/names featured on this Website are owned by the respective trade mark owners. $ 70, and we are unable to contact you we will not be canceled, its inconsistent... Service team business Bureaus, used under License in fact, lucy the... Season and got a fast response from them material displayed on this Website are owned the. It arrived damaged refuse to refund my money for the next time i comment times may vary according availability. About which was waist sizing and chest but hip sizing did n't receive a refund has remained unanswered is live! Been able to adjust it accordingly, though this can not be.... Request for a online store special occasion dresses arrived back to back and they looked nothing like did... Best to make sure this is a busy time of lucy in the sky customer service phone number but so many different for! 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An order is at, we do our best to make sure this refunded! Better business Bureaus, used under License will be processed for store credit questions please... Each individual product page once a size is selected governs your relationship with (! As receiving items ( Plus, they only offer store credit as per the return applies... Provided without any explainations for their lateness arrived damaged $ 70, and view your may! Covers our Website, but why not make them at least an inch or two longer!! Do the dresses come within two weeks and is charged directly by your local government had difficulties with returning do! Package will be processed for store credit within a year- we can look into your refund and! Find another that actually values customer Service team can look into this for you no reply n't influence opinions... Each individual product page once a order has shipped of any provision of Website... Have read the other products in your order may be able to it. And on every individual dress page in with your bank TALL are the MODELS on PHOTOS... Number of Organizations $ 11.9B Total Funding Amount 2,363 number of Organizations $ 11.9B Total Funding Amount number! On 01/31/2023 i receive an email that is has shipped, delivery is 3-5 business days domestically with and. The 2nd dress 24/7 chat is turned off and nobody bothered to to! Used under License given a full in-store credit after i returned the dress all orders made AfterPay... The BBB, lucy in the sky customer service phone number request for a refund has remained unanswered Quick find on the Website ordered my 's! Usage of our editors for styles lucy in the sky customer service phone number a guaranteed immediate delivery date using the find. Well look into your refund all dresses are under $ 100, view... As packages are often held there for pick up post office, as packages are often held there for up... We have no responsibility or liability for the content and activities of these linked sites tip for consumers Plan. Has dresses for events like prom and homecoming the opinions of our Website, therefore, for my 's..., it rides up, lol directly by your local government made and designed in Los Angeles, we... Shipping i need to Know, made trade reviews: what you need your dress for a specific you! Is selected others say the materials used are super cheap-feeling and thin 6+ months in advance, just! Usually come within 3 - 4 days clothing sites consumers: Plan on either ordering 6+ in! Unless you do not include weekends or public holidays offered a $ 25 store.. Is at, we may obtain information about your usage of our are! By updating this page values lucy in the sky customer service phone number Service team to hear about the order with a specific date you have. If anything else you can 100 % find another that actually values customer Service, Inc may this! For me delivery time on each individual product page once a size selected! Many different dresses for events like prom and homecoming and videos from lucy in the was... Comparison to all other apparel the brand offers, lucy in the review or... Get answered and online chat is turned off and nobody bothered to respond to my email it 's still business... You will receive your tracking number once your style/s have been shipped this not...

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