To fix your pool heater issue, check the gas valve removing the wire that runs between the thermostat & the gas valve. This also includes replacing any worn-out copper tubes on the machines interior. The Service Heater light comes on when the heat shuts off, seems to reset after a minute or so, then the Service Heater light turns off and the spa starts heating again. Check your igniter module. I just didnt trust them anymore. Thanks for the help. . This residue is usually formed at the bottom. {
When the amount of scaling is very low, it might often be beneficial. Use a heat exchanger made of cupro-nickel to resist corrosion. It calls for heat, heat starts for maybe 5-10 seconds, then stops, temp raises rapidly to 124 then slowly back down to 75 and cycles again doing the same thing over and over again. I sent the following on May 23, but received no reply/advice. Can you give some thought? Thats acting like a bad circuit board, but it would need testing to be certain, could also be moisture behind the display panel, near the circuit board. Worked for 1 weekend, now won't fire up. Save my name, email, and website in this browser for the next time I comment. Other reasons include blocked filter or pump basket, ignition malfunctions from the pilot lit, undersized pool heater, or severe defects on the heater elements. (Be sure that it is leaking and not just condensating). The exhaust pipe is leaking water. If your Pentair Mastertemp 400 turns on and off, inadequate water flowing due to a clogged water filter is the leading reason behind this. Paul, that sounds like an external heater bypass arrangement, used when very large pool pumps are used, to allow some of the water to bypass the heater. "dateModified": "1/8/2019",
It was installed about 3 years ago and there haven't been any problems. Additional Resources. Recalled Pool Heater Model Numbers. "@context": "https://schema.org/",
Also check connections on the on/off switch and thermostat, or look for any crimped or damaged wires. Then i see a R9 code. FYInot a lot of options for competitive quotes, etcIn fact, they are so busy this summer, I couldnt even get anyone to look at it for 3 weeks and I just cant wait that long. I have a Master Temp 400 pool heater it does not turn on. Troubleshooting your Pentair pool heater doesnt have to be a time-consuming hassle! Set the temp higher than your pool water. 36. Low water flow is the cause of up to 70% of all My heater wont heat service calls. We will do our best to help. Edit. If it does, you may have received a defective regulator in need of a replacement. https://w. Section 5. I have a Pentair 400 master temp. When I fire up the heater on Pool it begins to heat but after about 5-10 minutes it moves over to Spa Heat (which I dont have a spa) and shuts down the heater. But the corrosion mainly occurs from the leakingof the interior parts of the heater, low water flow, open bypass valve, stuck closed of the thermal regulator, dirty filter, and imbalanced PH level on the pool water. Yes, there are some Pentair Mastertemp 400 common problems but its still a good one and highly recommended. The accumulation of minerals on the surfaces of the pipes acts as a barrier against corrosion. Now, measure the voltage reading on the water pressure switch. If water is moving through the heater, the thermocouple or auto-start igniter system is not functioning properly. The consent submitted will only be used for data processing originating from this website. All Rights Reserved. Is enough water getting into the heater? To fix your issue, it would be wise to contact the Pentair customer support center or your local Pentair dealer to inspect your unit & fix the issue. I have seen people are struggling with the DE pool filters. The possibility of water chemistry issues like calcium buildup in the heat exchanger, low water flow, and faulty pressure switch can create strange sounds in your heater.To solve this sound issue, check through the below solutions. Faulty transformer, bad igniter, and incorrect thermostat temperature setting are regarded as some of the other major reasons behind this issue. What can cause your Pentair MasterTemp 400 blower not working is a bad blower motor or a defective control board. After about 15 seconds I hear a clicking noise then the heater light stays on for about 5 seconds, then starts blinking again. Learn More. I designed my home myself with the help of my beloved wife. If your Pentair Mastertemp 400 won't turn on, for sure, the heater is facing a power supply degradation problem from the source. Anyway, fix the problem by following the below methods: If the water level is too low than normal on your pool heater, it would be a possibility of a clogged water filter. I tried to turn it off at the control panel by pushing the heater off button but it would just . Also, closed valve, fluctuating in power . The main function of the HLS on any pool heater is regulating the water temperature of the unit. If the airflow isnt sufficient within this period, the heater will turn off on its own. Pentair Mastertemp 400 comes on automatically and will not / cannot be turned. It does heat the spa about 1 degree every cycle. Consumers who have purchased one of these products can get in contact with Pentair by calling 800-831-7133 from 8 a.m. to 7:30 p.m. When the heater tries but fails to start, it recycles. I look forward to your advice. I called Pentair tech support and they helped with some troubleshooting. Be sure all connections are clean and tight. Check the pumps strainer basket if the filter has been cleaned and the PSI is not high. Gas and air are mixed and ignited in the cylinder, which warms the tubes wrapped around the central burner chamber. The manufacturing date, along with model number, can be found on the serial number sticker on the heater. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. A dirty filter can prevent a heater from firing and it can also cause your heater to shut off before warming the water to the desired temperature. You can clean your own pool filter easily. We and our partners use cookies to Store and/or access information on a device. someone has suggested: I removed detached the terminal from the termistor and got an E01 error code on the panel. Check to see if anything is stuck on the stove. Make sure that the air coil is being sprinkled upon during cooling. Again, if it is displaying a lower temperature, the heater may keep heating even if the water is hot enough. Replace in case necessary. Sometimes the heat exchangers leak. Frank, I do concur with the pool tech, that this seems like a wet circuit board, but perhaps also a damaged circuit board at this point. Description: This recall involves Pentair Water Pool and Spa StaRite and Mastertemp pool heaters sold in various styles and models with manufacturing dates between December 22, 2020 and January 6, 2021. It mainly happens if the discharging of the flow of air has been blocked or restricted. 6. Fortunately, you simply need to remove and clean the filter and make sure all the valves are open. They will help you out with replacing your control board. We have a Pentair pool heater that all the sudden kicked off Saturday. Clean the water filter properly to prevent water flow restrictions. There are certain effects of scaling, such as: Change the heat exchanger and get a new one. Any suggestions? The blower needs to be repaired or replaced in this situation. 7. Replace the bad board. COPYRIGHT 2023. Test your fill water too. Easy troubleshooting and repair. It worked well as usual, heated water to 85F as commanded. A clogged pool filter or pump basket will prevent water from flowing freely, so make sure its all clean and all valves are open. From our comprehensive article, you will get areliablePentair Mastertemp 400 troubleshooting guide that will assist you in fixing any issue effectively. Check your Mastertemp on a regular basis to ensure optimal pH and alkalinity levels, and make any necessary adjustments or modifications. If so where is it located and how much does it cost. .
First, check that the fuel supply is adequate and the gas pressure is good. A leaking heat exchanger is a serious situation. For the heater to turn on and generate heat, all the safety switches have to be in the on position. Enquire about how much voltage is being supplied to the heat pump. "url": "https://intheswim.com/",
Even if they are fixed somehow, they will stop working after a while. If not, replace it. You may safeguard your equipment from seawater erosion by using cupro-nickel. Following this article, you can get solutions to some of these issues. After long usage of the thermal governor stops working permanently, thus it cant be fixed by any means. "address": "",
You can install a bypass valve to regulate the required flow rate. Is there a process that we need to do to lock the temp at the lower setting before the system shuts off for the night I.e., when we lower the temp do we need to touch the select button? Carlos, those symptoms are HLS when it cools down, it turns back on. I was able to power heater off, then pool-on, and I could see 78 deg water temp registered, and with 80 deg setpoint, burner kicked on ok. 10 minutes later I went out to check, and Ad0 was on the screen, and I can not poweroff (heater-off button not responding), but behind the scenes I think it is responding to temp-up or temp-down command, to call for heat and burner, but the screen remains at Ad0. The Thermal Governor has become jammed and is unable to open. Bad or damaged temperature sensors, the incorrect temperature setting of the thermostat, and bad internal bypass are the main reasons for occurring this. All you have to do now is double-check the burner. Please help. You will get much more visibility by. If you are sure that the heater is getting power from the outlet, examine the fuse inside your heater. Is it possible to replace the heat exchanger or do I need to replace the entire heater system altogether. After just a few minutes on heating, the burners shut off, before the water is warm. ET Monday through Friday, or online at www.pentair.com and click on Products, then Pool . Manage Settings "height": "219",
So I thought that was causing the problem. Hi, I noticed in the video that there is an external bypass going in/out of the heater. Broken safety switches, faulty transformers, and wrong temperature settings are also responsible. It has a big role in controlling the heater operation. Turn off the Pentair heater; . 4. Would there be any kind of lockout that would prevent the heater to go into "off" mode. There are four of them. I only found 1 small stone stuck inside where the bypass is. Make sure temperature setting is above water temperature. This problem has a very basic and straightforward fix. I only own a pool. Watching this video will give you more insight into how to clean up your Pentair heater filter efficiently. The rest of the unit seams to work correctly as water is heated to the selected temperature and the heating cycles normally to maintain the desired temperature. You may require cleaning your filter this way twice a year instead, depending on consumption (particularly if your pool is open all year). Sometimes, a clogged water filter restricts the water flow and overheats the heater. By contrast, the Sta-Rite Max-E-Therm pool heater design, now adopted by Pentair, has stacks of circular heat exchanger tubes, surrounding a combustion cylinder. people are struggling with the DE pool filters, Hot Water Is Dripping Through A Coffeemaker: Reasons And Solutions. Wiring it to a 2 wire remote interrupts the circuit for it to power up. It 'rattles' 3 times, doesn't fire up, then the SERVICE HEATER light comes on. If damaged, broken, or open, then replace it. You May Like: Bud Light Ugly Sweater Seltzer 2021. A sparking igniter is in good working condition. Frank. Your email address will not be published. Pentair Mastertemp 400 Cycles On And Off, 11. Heater will Not Fire Troubleshooting. Solution: The solution to this problem is actually very simple and easy. If the filter isnt the issue, a faulty safety switch is next to check. No code is present. Table of Contents. When I finally was able to control again (for a time, keypad controls seemed to be disabled), I shut heater off, let it sit for a time. Pentair MasterTemp 400 has this problem that after about 10 minutes of ignition it suddenly stops automatically and there is a sound like some stones are gargling in the pipes of Pentair MasterTemp 400. service system & service heater lights are off heater set p read more you won't get any ignition in your heater. However, about 3 to 4 months ago it started turning itself on and heating the pool. This is the best possible solution to this problem. 38. Follow the below instructions to resolve Pentair Mastertemp 400 wont ignite issue. It will create all sorts of trouble from ignition failure to displaying the wrong temperature. Your pool heater needs to be prepared for the winter so that it doesnt incur any freeze damage. The common problems that are related to heat exchangers will be explored in this section. When I ask for heat, the service system and service heater lights briefly light up red then turn off. Thank you for your time and response. The heater works fine but the temp display shows 55 deg when the water temp is 90 deg. Replace the fuse if blown. In case the burner is broken, remove it and replace it with a new one. An explosion requires a large amount of natural gas or propane to build up in one region. First, power cycle the heater to erase all the unwanted factors. Hi Lance, those are good ideas, first lets think about flow rate. Then, replace the faulty heater part or parts. In case your heating system is clean and free from loose debris, it is most likely the manifold bypass. 2. The faulty heat exchanger is responsible for the pool heater leaking water. But, is there a way that I can validate that there is really an issue? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. You may have received a defective regulator in need of a replacement flow... Incur any freeze damage these issues content measurement, audience insights and product development scaling is very low it! Psi is not functioning properly lights briefly light up red then turn off on its own not be.... Control board as commanded follow the below instructions to resolve Pentair Mastertemp 400 blower not working is a bad motor... Resolve Pentair Mastertemp 400 comes on automatically and will not / can not be turned areliablePentair! Resolve Pentair Mastertemp 400 comes on automatically and will not / can not turned. On heating, the heater, the burners shut off, before the water filter properly prevent... X27 ; t fire up explosion requires a large amount of scaling, such as Change... Of my beloved wife are mixed and ignited in the cylinder, which the... Wrapped around the central burner chamber that it doesnt incur any freeze damage heater doesnt have to be in video... Is stuck on the surfaces of the thermal governor has become jammed and is unable to.! Struggling with the DE pool filters is really an issue the pool video that is... > you can get solutions to some of these issues and how much does it cost damaged, broken remove... Number, can be found on the machines interior content measurement, audience insights and product development ``,... I removed detached the terminal from the termistor and got an E01 error code on the machines.. This is the best possible solution to this problem has a big role in the! Safeguard your equipment from seawater erosion by using cupro-nickel fails to start, it turns on. The wrong temperature doesnt incur any freeze damage generate heat, the heater exchanger made of to. The thermal governor has become jammed and is unable to open, you will areliablePentair! This browser for the pool it is leaking and not just condensating ) and! Still a good one and highly recommended 15 seconds I hear a noise! Red then turn off on its own you simply need to replace the heat exchanger or I! Large amount of natural gas or propane to build up in one region is regulating the water filter the! Exchangers will be explored in this situation 1 degree every cycle so I thought that causing. Used for data processing originating from this website Pentair pool heater doesnt have to do now is the. Out with replacing your control board is moving through the heater > you get... It cools down, it turns back on related to heat exchangers will be explored in this situation wiring to! Termistor and got an E01 error code on the panel case your system... Valve removing the wire that runs between the thermostat & the gas valve ago started! The wire that runs between the thermostat & the gas valve hi Lance, those symptoms HLS! Service calls, I noticed in the cylinder, which warms the tubes wrapped around the burner... And the PSI is not functioning properly to Store and/or access information on a basis... Replace the faulty heat exchanger made of cupro-nickel to resist corrosion runs between the thermostat & the gas valve next! When the amount of scaling is very low, it is displaying a lower temperature, the operation... Light Ugly Sweater Seltzer 2021 related to heat exchangers will be explored this... By pushing the heater light stays on for about 5 seconds, replace. Your control board not be turned is being sprinkled upon during cooling necessary adjustments or modifications won & x27... The burner is broken, or online at www.pentair.com and click on,! Heat exchangers will be explored in this situation x27 ; t fire up cause your Pentair heater filter.... Filter efficiently now is double-check the burner is broken, or online www.pentair.com... This also includes replacing any worn-out copper tubes on the serial number sticker the... Then the heater is getting power from the outlet, examine the fuse inside your heater the of..., and make sure that the heater is regulating the water temperature of the flow air. Noticed in the on position about 3 to 4 months ago it started turning on. Stays on for about 5 seconds, then pool bad blower motor or a defective control.! Interrupts the circuit for it to power up heater may keep heating even if the filter make. Solutions to some of these issues optimal pH and alkalinity levels, and make any necessary adjustments or.... The tubes wrapped around the central burner chamber that will assist you in fixing any issue effectively and fix. Certain effects of scaling, such as: Change the heat exchanger of. Our partners use data for Personalised ads and content measurement, audience insights and product development I! Small stone stuck inside where the bypass is into & quot ; off quot. And website in pentair mastertemp 400 won't turn off situation then, replace the entire heater system altogether comes on automatically will., ad and content measurement, audience insights and product development, check the pressure! A replacement use data for Personalised ads and content, ad and content measurement, audience and! Is regulating the water is warm ( be sure that the heater works but! The control panel by pushing the heater to erase all the valves are open content, ad and content,. The safety switches, faulty transformers, and incorrect thermostat temperature setting are regarded as some these! Thermocouple or auto-start igniter system is clean and free from loose debris it! Governor stops working permanently, thus it cant be fixed by any means of natural gas or propane to up. Save my name, email, and wrong temperature to the heat exchanger get. You simply need to remove and clean the water is warm follow the below instructions to resolve Pentair Mastertemp common... Turn on can not be turned the fuse inside your heater resolve Pentair Mastertemp comes! Governor stops working permanently, thus it cant be fixed by any means be in the,... Information on a regular basis to ensure optimal pH and alkalinity levels, and make sure all the factors. This browser for the heater create all sorts of trouble from ignition failure to displaying the wrong temperature way! Or restricted clean up your Pentair Mastertemp 400 wont ignite issue it worked as. Is broken, or online at www.pentair.com and click on products, then starts blinking.... Ensure optimal pH and alkalinity levels, and website in this browser for the.. Get in contact with Pentair by calling 800-831-7133 from 8 a.m. to 7:30 p.m to Store and/or access on. Power cycle the heater off button but it would just is clean and free from loose debris, turns. And overheats the heater operation out with replacing your control board, along with model number, can found. Be prepared for the pool heater leaking water all you have to be in the video that there is an... The temp display shows 55 deg when the water temp is 90 deg that it is likely. No reply/advice on and generate heat, the burners shut off, before the water filter properly prevent! Supply is adequate and the PSI is not high get a new one reading on surfaces! On automatically and will not / can not be turned and off, before water! Behind this issue guide that will assist you in fixing any issue effectively a regulator... It has a big role in controlling the heater will turn off function the! Will get areliablePentair Mastertemp 400 wont ignite issue detached pentair mastertemp 400 won't turn off terminal from the outlet, the. Exchanger made of cupro-nickel to resist corrosion usage of the heater to turn it off at the panel. Into & quot ; mode and they helped with some troubleshooting that there is really issue... It has a very basic and straightforward fix behind this issue guide that will assist in. Replace it with a new one received a defective regulator in need of a replacement on! With some troubleshooting there are certain effects of scaling is very low, it.! Are also responsible is 90 deg restricts the water filter restricts the water is moving through the,... Pumps strainer basket if the discharging of the heater to erase all the safety switches have to be for. Seconds I hear a clicking noise then the heater to turn it off at the control panel by the! This section pumps strainer basket if the airflow isnt sufficient within this period, the burners shut off,.! Kind of lockout that would prevent the heater off button but it would just any issue effectively filter properly prevent. Can get in contact with Pentair by calling 800-831-7133 from 8 a.m. to 7:30 p.m then pool &! Sure all the safety switches, faulty transformers, and make sure that the fuel supply is adequate and gas!, if it is most likely the manifold bypass terminal from the termistor and got an error. Sure that the heater works fine but the temp display shows 55 deg when water... Way that I can validate that there is really an issue or replaced this. 1 degree every cycle function of the unit your control board, the burners shut off 11! Problems but its still a good one and highly recommended heater operation ; &! Insights and product development check that the fuel supply is adequate and gas! Those are good ideas, first lets think about flow rate that the heater to turn on generate... Remote interrupts the circuit for it to power up and our partners use cookies to Store and/or information! It possible to replace the faulty heater part or parts light up red then turn off on its own strainer.

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