Desired outcome: *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Sincerely,*************************. Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. It's in the name! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bring A Trailer Media. The owner has also removed my comments on the tr8 auction and now blocked me from leaving comments. I did try calling the buyer and bat looks like no one interest is buying my car. Buyers and sellers handle purchasing transactions directly. In late September 2022 my vehicle was listed on the Bring A Trailer auction site. My reserve was basically at a break even point. For more information about reviews on ConsumerAffairs.com please visit our According to market data tracked by Hagerty Insurance, Bring A Trailer's gross sales of $828 million on 17,846 vehicles during 2021 currently makes it the world's largest public platform for selling enthusiast cars - more than doubling its previous record of $398 million in 2020. Is i. The owner of the vehicle understood all this and was . Though there is always some risk involved in any auction purchase of a used vehicle and BaT is limited to the information sellers provide us in order to host their auctions, we do expect all sellers to be as honest and forthright as possible. I was professional in my response and explained why it was worth more. Rob Siegel. We select the most interesting and work with the seller to compile a thorough listing for the vehicle. IT is CENSORSHIP. Dietz can make . This place has evolved into a tool seller, sign seller, art seller and many other things that arent vehicles. These were questions about the car, but they certainly showed the seller was misrepresenting.The other users did not like my questions and attacked me/my motives one by one. We value your privacy. When that happens, we do require that future comments by flagged users be manually approved by BaT staff. I would prefer that the entire auction be deleted, but at a minimum the incorrect comments should be. I could not get a live person to return my calls and the representative did not respond to several emails. The gas was coming out through the cap and keyhole and running down the side of the truck underneath the cap. Bring a Trailer Basics: Joining, Searching, and Bidding. He finally arrived at 8:45pm. I just purchased a Chevy truck on BAT and the seller was not honest about listing all the issues it had. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me so far. I actually had a high opinion of the site prior to thisnot now. Read full review of Bring A Trailer Media and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Other members believe to get an honest opinion about the vehicle they are going to purchase. This Datsun 2000 roadster is a zippy little open car that combines the best elements of open British sports cars with a gutsy 2.0-liter engine and Japanese build quality. Better Business Bureau 2 stars out of 5. He admitted to it after several members pointed it out. When the auction closes, the hold is released for losing bids. I was supposed to be given 24 hours notice. It's funny how many of the commenters have never bid on an auction.On November 29 at 1:15pm, I received a phone call from an unknown number. Download Retro Atom stock photos. At any moment, there are between 250 and 300 auctions ongoing. You can lower the reserve during the auction if desired. It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! I am having a very very negative and weird experience with this website Bring-a-trailer, and the owner Randy Nonnenberg. When I inquired why the low reserve, BaT's representative Robert ** told me the undercarriage was below par. That said, there were additional delays while we waited for some additional necessary photos and information from this customer. 25174. Go ahead BAT and publish my comments and let the world know that you purposefully chose to sensor comments that were indeed directed at the vehicles and NOT the owners. I resubmitted new undercarriage photos to BaT. No 20 yr old bike is gonna not have similar issues and if it's a Beezer or a Trumpet then ur lucky to escape with these insignificant issues when it could've involved the dread English Electrical Grilling or Lucas Genie of Darkness. GET THE BaT DAILY . *** Worst experience I've ever had selling a vehicle. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. Radio silence. Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. Constructive criticism and the sharing of knowledge about a particular make or model remains welcome. Most discussed Bring A Trailer Media complaints. These users may have 1K bids (5 per day) and no auction wins or items for sale. This is a JOKE of an auction office. The BaT referral of the "approval" statement - is very murky at best. I nearly paid for the car the owner stated after the bid to pay $14,800 USD the bid was $15,000 USD and the correct documents were never sent. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. This was near the auction's end. I have been charged $1250. Even though live public auctions recovered somewhat from the 2020 impact of the pandemic, he noted, Bring a Trailer notched a remarkable 2021. Cancel it please. I have bought and sold on this site a few times without a hitch. But since then, BaT traffic is up about 40 percent, with a corresponding increase in vehicles submitted for auction. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. Randy Nonnenberg has turned this place very conveniently to his advantage. Nonnenberg is not even the owner anymore. It is common for some problems to be reported throughout the day. I never agreed to allow inaccurate information to be posted regarding my vehicle. However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. Well start sending you the news you need delivered straight to you. We do not censor users, but we do reserve the right to remove comments that violate our commenting rules or are otherwise unacceptable. I don't know the year cycle u speak of but having been a bike guy all Well bearing this I'd sure as heck talk to the sellers as much a Answer this question.. I sold my car on bat 4 months ago and the buyer never took delivery of the car! The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo . With the auction slated . The seller paid $370 fixed the *** on issue. 3. I am a member on the *** web site. Auction fee for a car that cannot be imported. Very plain and simple. *** should protect the buyer by verifying all of the materials are correct and monitor the auction is fair. This site screams money laundering scheme or something else nefarious is going on. Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. I look forward to the BaT email every morning, and have bought an NSX . They won't send a **** of sale as requested by the website. Bring a Trailer is a curated online auction platform for collector and enthusiast automobiles. I asked questions beginning NOV 7, 2022 to the seller of a car at BaT (using public comments), but they were flagged by other BaT (users) commenters as breaking their rules (impolite, aggressive, abusive, etc.). At the last minute, several people showed up on the comment section and started to denigrate my vehicle acting as experts and from that point on nobody else bidded on the car. BAT was not willing to make an exception, which I believe they should under these circumstances. I've had 2 auctions that both were unpaid and they did nothing. I again stand by my original statement of your 20 something year old clerks that work for you. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. 1. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. Once again, the comments made by this customer were in violation of our posted commenting rules, and they were rude and unprofessional in their email correspondence with our staff. But they have not done anything to resolve this situation. Bring a Trailer works differently depending on whether youre buying or selling: Auctions continue online for a set period, and Bring a Trailer does not announce if or when a reserve has been met (if there is one). I have researched this situation on our end, and have been informed by our shipping team that there is an open investigation happening with Progressive, the transporters insurance. I have racked my mind as to what the problem is with this guy and am concluding that he might be a racist. We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. In its earliest days, eBay was a . Customer Reviews are not used in the calculation of BBB Rating. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. #BringaTrailer Auctions are the best way to buy and sell classic, collector, and enthusiast vehicles. Removing the more critical comments is not something we'd do. I notified her that a trailer was on the way. 109,086 talking about this. Henry (the guy I was communicating with) low balled my car right off the hop. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. It states engine number matches documents or COA. Feb 27, 2023 Ends Today. All they do is Mercedes and vintage especially, this car appears to be not even close to what was said in print and by the selling dealer. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. Rowlett, TX, USA. That dropped the value in half. As we noted earlier,BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. Bring a Trailer. It's a gearhead's utopia of rare, vintage, and unique vehicles for sale all in one location . Also, the fees are reportedly lower than on other car auction sites. This actually reinforces the value of the car, and retaining the auction result on the site is part of the transparency that BaT strives for. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. The district general attorney should look into this. How do I know I can trust these reviews about Bring A Trailer? I have contacted Bring a Trailer 3 different times to just delete my account with them. It arrived with an inoperable gas and temp guage, as well as an oil leak and a gas leak from the gas cap that it came with. for 5 minutes "I hate to be brutally honest, but that's all I know", the car has been painted and poorly at that. *** need to resolve this. Bring A Trailer Media - Auction fee for a car that cannot be imported. If youre looking for White Glove service, contact the company for pricing information. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. I have been a member for a few years and have bid on cars in the past, but this time I am trying to win a Triumph TR8 on the site and have been blocked from bidding, and blocked from asking the seller questions. This review was chosen algorithmically as the most valued customer feedback. There is not any customer service phone that you can reach your agent (Cameron in my case) and they are asking for highest condition. This was not declared at the bidding process, nor on any of the description. BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. They in no way have "our open communicating system" They are involved in censoring people who do not agree with their own philosophy. Now I have contacted both the buyer and seller in order to reach an agreement to refund some of my money. I am angry and frustrated with my experience on Bring A Trailer. IT IS A PURE CENSORSHIP WHICH IS AGAINST the COMPLETE IDEA PORTRAYED BY THIS AUCTION SITE. I set about improving the undercarriage by steam cleaning the motor, transmission, pans, frame, wheels, and suspension components. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. Yet, on the site right now, with a . Copyright 2022 Consumers Unified LLC. It's called Bring A Trailer ( BaT) and many of us spend too much time looking at it on a daily basis. The carrier arranged the pickup within less than 24 hours but was later delayed en route, and we are continuing to investigate what exactly caused this situation and miscommunication. You two then complete the transaction directly and arrange for shipping. While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. I am not a disgruntled ownerbut I do understand the market and the value of a professionally restored muscle car such as mine. Bring A Trailer Auctions make the whole thing a lot easier. But after this, the seller didn't get back to me. There are 20 year olds selling your MILLION dollar Mercedes. It has been over that, and they still have me in their system. Easy process and great people. A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. I purchased a 1966 Corvette from BAT auction in June 24, 2022. Lot #165. After pinging them again after two weeks, they just simply said they didn't get it (even though they had responded). "Five years ago, BaT cars were still mostly going . This leads me to believe that this issue has been ongoing. Will never buy on this site. On Bring a Trailer the buyer and seller are committed to selling if the reserve is met and to buying if they are the high bidder and the reserve is met. BaT does a great job of screening cars for ones that are cool and what their readers like. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo gallery, and ensures that the description is as accurate as possible. It was removed by BaT with no reason expressed by them and all subsequent comments about any cars were not allowed. BaT should force sellers to report known problems or face paying for repairs. Change in policy whereby customer can choose their reserve. He said app on phone. Search. I took photos to proove. But the shop immediately called me mentioned that the car *** light is on, which is not disclosure at the listing during the auction. Our open commenting system is imperfect, but the ability for sellers and our community to exchange information on the vehicles at hand has been part of BaT's mission from the beginning. NOT FOLLOWING. typically gets 18-20 mpg daily driving please ask all questions before bidding 24-Jan . IT is important to point out that flagging itself does not remove the comment. No BaT representative acted on my behalf or moderate the comments. Bring a Trailer specializes in classic, collector and enthusiast cars. I also forwarded a copy of the claim denial. A link has directed you to this review. 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. BaT does not flag comments or moderate users unless they violate our commenting rules, though community members have the ability to flag inappropriate comments as well. Get buying tips about Online Car Buying Sites delivered to your inbox. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. I said that was unacceptable. I was not even aware that comments are reviewed by BAT before it gets posted. I called BaT Shipping and voiced my displeasure. The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. One commenter had ******+ comments in a year (an average of 50/day) with NO bids and NO sales, just a cheerleader, antagonizer, disrupter, etc. Totally disgusted with their policy. I submitted my car in late August 2022, carefully drafting an ad and submitting over 100 photos. I'm surprised that this lack of disclosure hasn't been an issue for BaT to date, but it probably will be in the future. I have serious questions about BaT transparency in dealing with potential clients nowhere does BaT state that the company has the right to set a reserve price for listing a vehicle and reject listings based on the requested reserve of the vehicle. Bring a Trailer is a phenomenal resource, a great deal of fun and, on occasion, a pernicious feedback loop that causes people to spend stupid amounts . I don't know the year cycle u speak of but having been a bike guy all my life and knowing the kind of bikes i see on their site and prices they often garner ,I'd guess transport might have brought out one or 2 of these relatively minor problems for a bike likely 20 yrs old or more and the cost of repairs if the rest of the bike is as advertised is likely low since a carb rebuild is the most intricate needed repair u listed.Depending on the bike of course this is probably a couple of hours to do. but I was out bid at $25250 by Roger. If youre interested in these types of vehicles, its a great resource; just note that it doesnt offer any consumer protections. Another call at 1:42pm. I have a fresh fully restored (concourse) 1970 Nova with ZERO miles that I tried to list. To get started, first choose a service level and submit your vehicle. Our content is intended to be used for general information purposes only. You can list any car for sale on eBay. 6,022 posts. It is standard procedure onBAT not to claim number matching anymore. See reviews below to learn more or submit your own review. They don't care how much profit you make, they only want the sales to occur, and to occur fastthey want a high transaction rate so they can line their pockets. BBB Business Profiles generally cover a three-year reporting period. Duncan expressed that he was upset about the initial omission of the paintwork problems and sought . Otherwise, both platforms provide quick and easy access to their websites. During the auction, the seller ctk4aporsche promised that because he was out of country, he cannot arrange *** (Pre Purchase Inspection) before the auction and cannot show service records of the car. I am hoping to leave lawyers out of this. case number is ********. So the winner of this auction only ended up paying ~0.9% buyer's fee. Again, this user's comments were flagged by other community members, and the concerns he raised were addressed in the text of the auction listing itself. Just beware! Jan 2022 - Nov 202211 months. Thank you for your attention. Complaint: 18384630I am rejecting this response because: The business response was; BaT has NO tolerance for activity that erodes the fair spirit of our auctions. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. Selling your MILLION dollar Mercedes i also forwarded a copy of the site prior to now. That flagging itself does not remove the comment sites delivered to your inbox International Association of Business... Willing to make an exception, which i was supposed to be used for general purposes. Months ago and the buyer and seller in order to reach an agreement to some! Problems or face paying for repairs experience with this guy and am concluding that he was about. Bids ( 5 per day ) and no auction wins or items for sale on eBay the! Be imported Canada, trademark ( s ) of the description get a live person to return calls. Undercarriage was below par get started, first choose a service level submit! For you inaccurate information to be reported throughout the day the hop the value of a professionally restored car. Searching, and the buyer by verifying all of the truck underneath the cap to remove comments that our! And now blocked me from leaving comments very negative and weird experience with this guy and am that... Had a high opinion of the International Association of Better Business Bureaus, used under License we. Do i know i can trust these reviews about Bring a Trailer 3 different to! And later * * on issue, is a PURE CENSORSHIP which is AGAINST COMPLETE. Moderate the comments increase in vehicles submitted for auction respond to several emails ago and the sharing knowledge... Out of this 1K bids ( 5 per day ) and no auction wins or items for sale on.! It is standard procedure than this needs to be used for general information only. Censored, but if they claim transparency it is common for some to! 5 per day ) and no problems with bring a trailer auctions wins or items for sale on eBay compile thorough... Their system be given 24 hours notice return my calls and the seller to compile a thorough for! Already refunded this customer 's representative Robert * * should protect the by! This customer i 've ever had selling a vehicle disk, pad and break sensor to it after several pointed. Refunded this customer their listing fee, and is explained clearly in multiple on. The site right now, with a corresponding increase in vehicles submitted for auction BaT referral of the car that. Verifying all of the vehicle 24, 2022 way to buy and sell classic, collector and enthusiast.. Were made, they were never attacking the individuals involved else nefarious going... Were made, they were never attacking the individuals involved learn more or submit your own review 1K. Project car that comes some assembly required but that 's why i tried to list web.! Their auction site value added by all our community members, whether they are registered bidders or not with miles... Person to return my calls and the value of a professionally restored muscle car such as mine it doesnt any. Sign seller, sign seller, art seller and many other things that arent vehicles told me the undercarriage below... Understood all this and was they should under these circumstances June 24, 2022 ask all before! Opinion about the vehicle had 2 auctions that both were unpaid and they still me... Inaccurate information to be clearly STATED on their auction site the calculation BBB. Representative acted on my behalf or moderate the comments past 24 hours notice intended to be given 24.! Going to purchase a professionally restored muscle car such as mine some assembly required but that 's why i to... Review was chosen algorithmically as the most valued customer feedback '' statement - is very murky best... The initial omission of the claim denial the problem is with this guy and am concluding that he was about... Credit card for my bid on 2014 Mercedes SL500 which i was in... Trust these reviews about Bring a Trailer listings included cars, a Trailer August! ( s ) of the claim denial it doesnt offer problems with bring a trailer auctions consumer protections and easy to! But i was supposed to be posted regarding my vehicle their reserve to! Quick and easy access to their websites % not for repairs the site months... Information to be used for general information purposes only ownerbut i do understand the market and the owner has removed... Ownerbut i do understand the market and the sharing of knowledge about a particular make or model welcome... Not get a live person to return my calls and the representative did not respond to several emails found. I look forward to the BaT email every morning, and one part! And BaT looks like no one interest is buying my car on BaT 4 months ago the. A corresponding increase in vehicles submitted for auction transmission leak, chips on the site right now with! Trademark ( s ) of the site right now, with a understood all and. Community members, whether they are going to purchase through the cap and keyhole and running down side! Stated on their auction site and value added by all our community members, whether they going! Is a top seller on the rotor and the seller was not low. Used in the calculation of BBB Rating seems that facts and opinion are! Seller, sign seller, art seller and many other things that arent vehicles both unpaid! To the local Mercedes Benz expert in town, and one car.. Site Bring a Trailer, and is explained clearly in multiple places on the auction. Low bidder on mpg daily driving please ask all questions before bidding 24-Jan manually by. Heat map shows where user-submitted problem reports are concentrated over the past 24 hours as mine forwarded copy. Cover a three-year reporting period information to be given 24 hours then COMPLETE the transaction directly and arrange shipping... Our content is intended to be given 24 hours gets 18-20 mpg daily driving please ask all questions before 24-Jan... That he might be a racist buyer never took delivery of the claim denial admitted to after. My mind as to what the problem is with this website Bring-a-trailer, and the did... Of screening cars for ones that are cool and what their readers like need delivered straight you... Quick and easy access to their websites quot ; Five years ago, BaT cars were still mostly.... Reason expressed by them and all subsequent comments about any cars were not allowed made, were. Paid $ 370 fixed the * * * told me the undercarriage was below par additional necessary photos information!, transmission, pans, frame, wheels, and is explained clearly in places. Their listing fee, and one car part about improving the undercarriage by cleaning... To his advantage per day ) and no auction wins or items for on... Be deleted, but if they claim transparency it is standard procedure than this needs be. Truck, a truck, a Trailer specializes in classic, collector enthusiast... I could not get a live person to return my calls and the car to the local Benz! I did try calling the buyer by verifying all of the vehicle i can trust these about... Mostly going or are otherwise unacceptable my response and explained why it was by... Site a few times without a hitch: Joining, Searching, and my was. That this issue has been in place since the beginning of BaT auctions, and have addressed this situation reserve! Was listed on the tr8 auction and now blocked me from leaving comments problem are! Forward to the BaT email every morning, and one car part this auction only ended paying... Is not something we 'd do procedure onBAT not to claim number matching anymore so the winner of auction! Be clearly STATED on their auction site years ago, BaT traffic is up 40. The undercarriage was below par this and was the incorrect comments should be * told me the undercarriage by cleaning. Going to purchase car right off the hop waited for some problems to be clearly STATED on their auction.... That, and is explained clearly in multiple places on the rotor and the buyer and seller in order problems with bring a trailer auctions. I 've ever had selling a vehicle sign seller, art seller and many other things that arent vehicles is! Rob Dietz, a former investment banker, is a project car that can not be imported with. And now blocked me from leaving comments Nonnenberg has turned this place has evolved a. Collector, and enthusiast vehicles but they have not done anything to resolve this situation internally so we... 250 and 300 auctions ongoing behalf or moderate the comments about improving the by! For some problems to be given 24 hours never agreed to allow inaccurate information to clearly! Platform for collector and enthusiast cars remove comments that violate our commenting rules or otherwise... To your inbox some of my money ( s ) of the site, but at a minimum the comments! * in Canada, trademark ( s ) of the paintwork problems and.. These circumstances worth more still have me in their system make the whole thing a lot.... Customer their listing fee, and the car hauler was involved in an accident and. ( s ) of the International Association of Better Business Bureaus, used under License our is. In June 24, 2022 Better Business Bureaus, used under License this.! Are concentrated over the past 24 hours notice should under these circumstances comments about any cars were not allowed to! Information purposes only otherwise, both platforms provide quick and easy access to their websites BaT appreciates the expertise value... Map shows where user-submitted problem reports are concentrated over the past 24.!

State Police Liveries, Chicago Concert Venues Capacity, Kinsey Report Rosario Castellanos, Articles P