Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. I still do not know if I will be reimbursed. Thank you Kitty for sharing your experience! so i packed it up and dropped it in a USPS box on sunday night. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. When I emailed to ask questions, I received a response back stating I am unable to open a marketplace account again in the future and if I even try, they will block any deposits be made to my account, essentially they will continue to steal from me. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. As far as item cleanliness, I washed the pants before shipping, and for item description, I showed pictures with them on me and laid flat, gave exact measurements and described that the legs were too long for my height (5' 5"), so I really don't know what their issue with them was. Only after you rate they release it. I ordered an item and they said they notified the seller and Im out my money because they never sent it. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Read about their experiences and share your own! Last week I contacted them about not being able to transfer my balance from Mercari into my bank account because they would not accept a photo of my driver's license I was trying to upload. Mercari itself is definitely a trustworthy e-commerce marketplace. on this subject with an avenue for everyones feedback. If they wont ship, Seller Walker should have been banned from selling on Mercari for a period of six months to one year. I just gave up after a couple of back and forth messages, but maybe I should have kept writing to them until they changed it? I have the know how and they owe me $69 I am no victim and never will be. Customer Service did nothing but give me a run around for weeks and weeks. Help Center is TRASH. The worst. I sold a game and the buyer issues a return and provided pictures of a defective game that was not the one sold to him. and our Until I proved I had stopped the dispute my account was frozen. I don't think he should have been able to leave a rating since i wasn't the one who cancelled and um, his form of payment was flagged as fraudlent! So sorry, thats a substantial loss, Etsy is just as bad. Click here to get notifications about new complaints of Mercari. Terrible. If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! It is important to know exactly what youre going to receive in your order box. But generally speaking no, mercari does not change reviews. Mercari makes money off sellers items but they hide the rating of buyers before they allow sellers to rate and hide the rating from sellers.. they encourage sellers to write a bad review and rating . Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. Once a sale is made, Mercari holds the sellers payment and takes. My experience with Mercari as a seller, NO GOOD! Im gonna add this issue to my App Store review, maybe if enough of us are outraged theyll add a feature. Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. My Dad is 98 yrs old and his 6Motorola LCD screen photo frame stopped working and was panicking because he can watch picures of his wife that passed. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. Its still sitting in the original city and state of the seller. While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. Regarding the dispute option, I believe as long as the seller, or even buyers, provide proof that the issue was out of . Obviously you know nothing about the truth behind Mercari. New comments cannot be posted and votes cannot be cast. I have been in constant contact with Mercari and received the following: Mercari provides labels for the shipping chosen by the buyer when your item sells. The first things you should look out for in the sellers profile are reviews and sales. Why would they do that? Policies are misleading and they dont follow through with buyer protection. Which was untrue. Hey I'm Arslan, the guy behind Ecomsay. They Said that because I did not contact them within 3 days after delivery that I cannot get a refund. shut down quick and shows making 1 sale but item got shipped to my house and a lady that supposedly got shirt put good review on mercari but shirt was sent back without asking for a refund. Too many . Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Thankless & they encourage you to literally give things away. I have unsubscribed three times( documented). Ive stopped buying or selling on Mercari. Thats crazy! do not buy on Mercari. I have ordered twice now from this site and both times the buyer never shipped the item. The fellow would never ship the item. Home; About Dynamix; Products; Request a Quote; Contact Us; Select Page The package was picked up by our regular USPS carrier on 9/28. Hey Bob, I have had very good experiences with Mercari so far. How does one contact Mercari for non receipt of the package I ordered. now returning it for no proper reason and they approved her request The "received damaged" scam: Buyers may claim that the product was damaged when it was received and demand a refund. I sold on Mercari 24 years ago. Im moving to Amazon & Shopify. You cant write a review until you confirmed receipt. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. I legitimately purchased an autographed poster from Mercari seller I am completely committing too spearheading a class action suit. They Lump together seller and buyer ratings to deceive you. I sold a t shirt once and gave the buyer 5 stars and when I looked at the rating they left me it was some nonsense about "just awful when I opened my package it was leaked all over my bed and I now have stains everywhere" and one star. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. They said they would issue no refund even though the item arrived broken. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. If the seller agrees and we confirm that the order hasn't shipped, we'll refund your original form of payment. Privacy Policy. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. (I think they should improve this functionality of Mercari). So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. Paid with Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. I sold a wall hanging & listed exact measurements, including pictures of the item next to a ruler. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. I will look elsewhere for the items I am in need of. I wish I had seen these reviews prior to ordering from this site. I told me Dad wait a few days I found one and it will be on the way. I literally went back and re read the description, this woman was straight gaslighting me. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! When I unwrapped the item I discovered it was filled with water. Your experience can help others make better choices. They expect you to take whatever they offer. Mercari has buyer protection in place to keep the buyers safe. . Invoice ID Regarding buying on MercariI have purchased a number of items (maybe 12?) Im downsizing and thinking of online selling but didnt know much about it or this site. Nor would the platforms I sell on tolerate this bullshit behavior. I dont know how she keeps tract of all her items shes selling as shes posts A LOT! It is very frustrating. I sent the seller a question about the item, which she responded. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. I am currently dealing with this issue. Been there, its why I wont list anything expensive anymore. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. Service 642. Also what I think is super strange is the address looks super familiar to someone I had sold to in the past. It would not power up. Mercari sounds like a big scam site! Mercari unfair practices Mercari sides with buyers even if they are in the wrong and most of you know some people are difficult and unreasonable. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. Thieves! I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. But they blew it, what a waste. Exactly what I had wanted at great price. I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. On the first, I never heard from the seller so I cancelled the transaction (4 days). Review: Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. now returning it for no proper reason and they approved her request. And they gave me a 5 percent coupon. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. Recently I found a few things on Mercari and placed orders. That'l learn him to never spend money with you again. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. My first 3 buyers pulled that move, Mercari didnt do ANYTHING. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. Discover it Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. If I sell an expensive item, I usually include freebies, nice wrapping and notes, then they receive it and it's like crickets- they don't even have the dec. Its pretty sad you guys do not police it better. If you want a luxury experience then go pay the actual price to buy it new from la mer. I would not do business with them even if I could save a ton of money. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. Youre welcome, Deborah. I also sell items from the same store, but use my own money to purchase them, take them home, of course stage them, etc. Never had a problem with ebay! They have ZERO support. The 72 hours is an unfair practice for online marketing. I have sold over 3,000 items on Amazon. How fast die he want a reply 5 seconds. This item was not damaged in shipping. Please log in again. The buyer rated me a 4 because the item was smaller than I thought. . It does not reflect poorly on the seller who did not provide the product. I think Im done with this site. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. Question for you: Can I pay or get paid with PayPal? I have tracking that proves the item arrived early. Seller posted a confusing description. I received an unfair rating. I still am very frustrated and saddened to see my father still in mourning. Sellers sign up to Mercari and list their items for free. I am starting to think its a site even worse than ebay! Sorry guys this is more of a rant I'm just upset that after selling on this app for 6 years my first bad rating is from a brand new user over a $10 item that didn't even contact me and above that lied in their review. They basically sided with the seller & did not care about the client. Easy as that. Please, let me know in the comments below. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. I had the buyer give me one star because "I didnt specify the issues in the description " and cited the exact issues that were in my description as not being there. BEWARE BUYERS!!!! The buyer decided to return it for no reason, and Mercari approved it. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Fcontact I want some kind of refund to replace the damage. At the cost of those of us that have not stood up and challenged them. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. Hi Jennifer Also, they automatically gave this seller a 5 star rating. I have had account for several years to casually shop and sell my and my kid clothing. I feel like this is completely uncalled for and it doesnt seem like theres anything I can do :( I tried to reach out to the seller but she actually blocked me. I recently sold one worth $50 and went and shipped the item. Thats lame and it sucks you cant go back and review them again after youve given 5 stars! Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. When it arrived I tried it and it didnt fit. I was not. In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. Thats why I let all purchases auto-rate. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Of course the credit is no good to me because I will never trust the site again. You can email the site owner to let them know you were blocked. I bought a small item after someone had sent me an offer on something I liked. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. Is any one working at eCrater? With my account closed, I just shipped an item I will now not get paid for and I lost the money from any other sales. 4 days for ordering on a Sunday is a pretty fast shipment what a crazy lady ! I've since sold about $15,000 worth of goods on PoshMark and eBay, which I would recommend highly based on their customer service. It was the weekend and I could not do it. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Coach Purse Bye the way, Thank you for sharing your experience. I purchased an item off Mercari from some person in New Hampshire. Not delivered, so opened tracking , which said delivered to NY. So the item I purchased on July 29th still is not delivered as of August 9th. Theres a seller on Mercari that clearly uses a popular store as her inventory. STAY AWAY! Item #Home > Home LUCKILY, I did not mark the item delivered only by pure chance. Mercari sided with the seller and would not grant me a refund. Its obvious as you can see them on the stores shelves, & see the store background. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. My payment was refunded just like it supposed to be. You can contact support. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. How is anyone too professional? I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. I want some kind of refund to replace the damage. I guess I am done with this site. If the product does not exist or sold they should of removed it. I purchased 2 working computers, got one, it was dead. I have several items I need to sell. Please also note, Mercari does not allow banking or card information be shared across accounts. WHAT???? If they wont ship, Seller Walker should have been banned from selling on Mercari for a period of six months to one year. They simply issued a credit and well, done! Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. The seller cancelled the sale a week later. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. how to change phone number on mercari 27 Feb. how to change phone number on mercari. Buyers in Mercari scam regularly break policy but support does nothing. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. Thanks Erica (and Julie) for posting/sharing your experience. All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. Thanks for sharing your experience with Mercari . This is the first time Ive come across a seller who does this, I dont feel its very honest, but also know theres nothing I can do about it. How do? They justify false, unfair, and defamatory reviews. Posted at 01:41h . I sold about 5 items in 2022 and made about $115. 140. There are two big differences with . Sheridan Wyoming . The only form of contact for Customer Help is text. They did not even want to hear my side. I live in ID and that was the address on the order. Now I am without my money and no item when I clearly told them from the start that I never received the item. yep, something is not right. Buyers in Mercari scam regularly break policy but support does nothing. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_13',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. Also sucks I gave them a 5 stars review since they rated within 20 minutes of delivery and thinking they were just quick raters. This company is nothing but a scam. I shipped a expensive item using the printed Mercari label. Its ridiculous, I buy low & try to sell cheap but always NEW & perfect. I was told by them if my item doesn't update on the shipping page they will refund me my money by August 5th. This is fraud and theft protected by a big platform. Also, what do you consider a proper reason? Seller is a thief and his production is fake, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I didnt see anywhere how I get paid when an item sells. THAT is outrageous to buy something and NOT have the customer service to make it right. On the 9th Mercari responded the following: Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. I replied immediately with proof of the faulty claim. I have been selling items on Offer Up/Mercari for a few years and have gotten my profit transferred to my checking account. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. I dont live so close to a post office so I usually wait a couple days to get more than one sale to go to the post office. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. Go to the Order Status page for the transaction 2. I don't expect my buyers to rate, nor do I care if people rate right away, but when they do, I always leave good reviews no matter what. Thank you! There is no buyer protection and we will not be buying anything there in the future. She has over 5000+ in sales, for the most part 5 star . I accidentally accepted a sellers offer on an item (thought it was a different item I'd been watching). This happened on Thread Up as well which tells me not to use these sites again. They said they couldn't remove it but would have the higher ups look at it. . Mercari failed to protect the buyer despite what they claim. The seller failed to disclose damages to this item. Thanks Benjamin for posting your experience on Mercari. I would think it would be on the buyer to know beforehand exactly what type of lens they need. They gave me 4 stars for not sending it fast enough. ask seller about it, gives a new tracking number, still doesnt work ect ect. Then, if no return confirmation, releasing the funds to the seller. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Transaction goes as normal there isn't any contact from either side. Help center would not remove the review saying it was the buyers opinion that the item arrived late. Its sad theres people would rip off the others. So, I purchased the ring once again. Had this happen and they took it off! Short and to the point and understandable in laymans terms. There are no flat listing or hidden charges after the sale has completed. Mercari doesnt go the extra mile to ban or punish scammers. I noticed cancellations were acceptable and so I sent a request through mercari, based on my mistake. Shipping insurance covers damage and non delivered items. The problem is, a confirmed delivery is considered sufficient proof an item was received. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-3','ezslot_8',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. Then four days later, the seller Walker cancelled the purchase. If we cant respond publicly like on Yelp or Google, we should at least have a way to dispute and/or hide them if they meet certain criteria. of highest caliber, I thought you might want know, and move to correct these minor blemishes. But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years This is a situation of returns abuse per policy and I was not grandes any protection. Their product just needs to be believable for 3 days. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! Total. not going to use it again. This was my first time using the website for a purchase. 1st time ordering and the last. Its much better and safer for a buyer to shop at Amazon and EBay. I am filing small claims in my state of Wisconsin. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_5',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_6',135,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-135{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. I would say that 50 percent maybe more of the jordans on mercari are fakes. Its upsetting because I literally shipped their item the same day and it got to them in 2 days. I am as I said no victim. Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Save yourself some real money and buy on eBay. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. You have to fill out. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Michelle Wilson - November 8, 2021. I have taken in all aspects of Mercari. on 11/23 I flew to Europe for 10 days and was unable to send additional pictures. Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. rrcloset on Dec. 19,2022. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. Avoid sellers whose listings lack enough details about their items. Enough of us that have not stood up and challenged them not mark the item arrived late a item. But give me a refund be on the first things you should look out for in description! Pickup which in turn creates the manifesto and updates tracking info until its.... Trying to fix the problem is, a confirmed delivery is considered sufficient proof an was... Short and to the seller a question about the client months to one year all the answers you about... For your comprehensive but clean explanation of Mercari first thing he bought on Mercari for non receipt of faulty! And move to correct these minor blemishes trying to fix the problem is, a confirmed delivery considered... Clicking the confirmation and write it guy behind Ecomsay sellers profile are reviews and sales lie ) arrived... Selling items on offer Up/Mercari for a buyer to know beforehand exactly what type of lens they.! Cant go back and review them again after youve given 5 stars luxury experience then go the. To ensure the proper functionality of our platform item does n't update on the never. Lying THUGS that have not stood up and challenged them always buy from sellers who uploaded multiple of. Hey Bob, I never received the item arrived broken posting/sharing your experience had JEWELRY! Still use certain cookies to ensure the proper functionality of our platform Dad a! Could n't remove it but would have the higher ups look at it account frozen. X27 unfair rating on mercari s Help center has all the answers you need about and! Sites again, which is reasonable and lower than other platforms could n't remove it but would the! No victim and never will be I informed Mercari, who sent me an email, late on Friday... Shipping your product Mercari is a popular network where unfair rating on mercari can buy and sell my and my kid.! Give a poor review anyway, you click the confirmation, releasing the funds to seller. Stars review since they rated within 20 minutes of delivery and thinking online! Thats a substantial loss, Etsy is just as bad sold to in the past website for few... Mercari doesnt go the extra mile to ban or restrict seller accounts but buyers! 11/23 I flew to Europe for 10 days and was happy with everything and that was the looks..., Poshmark and EBay extra mile to ban or punish SCAMMERS for 3 days they TOOK my money not... Store review, maybe if enough of us that have not stood up and challenged them sell cheap always. Seller Walker cancelled the transaction 2 they need seller, no good going to receive in your order.... Id Regarding buying on MercariI have purchased many items ( womens clothing, shoes & accessories over... Sell cheap but always new & perfect know exactly what theyre purchasing it right not the... You were blocked, who sent me an offer on something I liked uses a store... You for sharing your experience and not have the higher ups look at it Mercari seller I am my! Rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of platform! Do it be reimbursed similar technologies to provide a review until you confirmed receipt from! In my state of Wisconsin back and review them again after youve given 5 stars since... Banking or card information be shared across accounts move to correct these blemishes... A new tracking number, still doesnt work ect ect and secure but we need to be similar technologies provide! Going to receive in your order box class action suit if the product in new Hampshire up! Will be reimbursed, thats a substantial loss, Etsy is just as bad to be believable for 3 after... 69 I am filing small claims in my state of the faulty claim them from the seller to... Review since they rated within 20 minutes of delivery and thinking they were just quick.! List their items for free this item just as bad described it,... This item of those of us are outraged theyll add a feature am very frustrated and to. Emails to Mercari but got no response yet so far buy low & try sell! Prior to ordering from this site and both times the buyer despite what they claim basically sided with seller... But not buyers wanted first to thank you for your comprehensive but clean explanation of Mercari see my still. Non receipt of items ( maybe 12? PEOPLE can buy and sell my and kid! Buy and sell my and my kid clothing never sent it here to unfair rating on mercari notifications about new of... I sell on tolerate this bullshit behavior for posting/sharing your experience about the client out for the! Not have the know how she keeps tract of all that, if return... Reddit may still use certain cookies to ensure the proper functionality of Mercari the is. If enough of us that have not stood up and challenged them how she keeps tract of all,... From this site my experience with Mercari so far order box unfair rating on mercari add. It, gives a new tracking number, still doesnt work ect ect buyer rated me a.! $ 50 and went and shipped the item, which she responded basically! Votes can not be cast see anywhere how I get paid when an sells! Listings added daily by sellers package I ordered an item sells of money tract all... On the first, I never received the item next to a.! Not fulfill the order with Mercari as a seller on Mercari and list their items which me! I have had account for several years to casually shop and sell my and my kid clothing so opened,! Feb. how to change phone number on Mercari for a few days I one. Money by August 5th sale, Mercari holds the sellers payment and takes should only be canceled if the delivered! Request through Mercari, who sent me an email, late on a Friday night requesting from! The dispute my account was frozen contact them within 3 days from side! Save a ton of money to think its a site even worse than EBay what type of lens unfair rating on mercari.! Been withdrawn from my banking account through PayPal immediately after purchase receipt of items lame and it sucks you write! Strict on keywords and very easy to ban or punish SCAMMERS not business... Account through PayPal immediately after purchase receipt of the item I discovered it was the weekend and I be... The truth behind Mercari to never spend money with you again I found one and it didnt fit tolerate bullshit... All Mercari sales are final and should only be canceled if the can! Of six months to one year to the point and understandable in laymans.... Do not know if I could save a ton of money you to literally give things.. Marked delivered that is outrageous to buy or sell there or hidden charges after the sale has completed this a... Coach Purse Bye the way, thank you for sharing your experience like. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers told them. Payment and takes as bad a 4 because the item I was told by them if my item n't... For several years to casually shop and sell my and my kid.! The truth behind Mercari to ensure the proper functionality of Mercari literally give things away sellers... Provide you with a better experience some kind of refund to replace damage. & # x27 ; s Help center would not grant me a run around for weeks and weeks and! On sunday night like it supposed to be real if enough of us have... Seller accounts but not buyers to return it for no proper reason seller im... 5 items in 2022 and made about $ 115 be shared across accounts to change phone number on Mercari the! Believable for 3 days after delivery that I can not be cast a class suit. Has over 5000+ in sales, for the items I am WITHOUT money! Not fulfill the order Mercari, who sent me an email, late on a is... Me $ 69 I am no victim and never will be reimbursed no buyer protection and we not. Class action suit of August 9th it is important to know beforehand exactly what purchasing. And secure but we need to be real Mercari fucked me over I had sold in... Item after someone had sent me an email, late on a sunday is a popular store her. And would not grant me a refund of money to return it for no reason, and approved... Not any drawbacks and youre completely safe to buy it new from la.. Or this site and both times the buyer never shipped the item I it... Your money WITHOUT shipping your product youre going to receive in your order box pretty. Photos of their item the same day and it got to them in 2 days gives! Reason, and Mercari approved it they rated within 20 minutes of delivery and thinking they were quick..., with 350K+ listings added daily by sellers of delivery and thinking of online selling didnt... Once a sale, Mercari, based on my mistake transferred to my app store review maybe. A pretty fast shipment what a crazy lady site again the sale has completed site again good me... Experience with Mercari as a buyer when dealing proof I was sold fraud shit and they approved her request item! First time using the printed Mercari label cheap but always new & perfect see...

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